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Reviews for Kate Spade in Toronto, ON

Simrit Bajwa 1 year ago
1

If there was a option for 0 stars I would give it. I went to this location for the first time and it was not worth it. There... were 2 associates standing at the front of the store chitchatting away. Not one of them even bothered to communicate with methey just ignored me. Then I went to the other side towards the register and they greeted the next customer that walked in. Theynever bothered to see if I needed help. They didn?t ask anyone for help just busy talking away. I went in to mk and I waswelcomed on the spot and the sales associate helped me and checked in on me. Never going to this ks again. Read more

Deepali Mehrotra 1 year ago
1

I don?t know who the lady was at the entrance but I have never ever felt so unwelcome and uncomfortable in any store I have been... to. This store really needs to fix the staff and train them properly on how not to be judgmental and rude to their customers. Ihave been shopping with KS for so long and this was the first time that I walked out of the store without buying anything. Read more

Sobin Mann 2 years ago
5

I loved my experience at this store. The staff was extremely nice and helped me pick out the perfect bag. Everyone was so... friendly and super helpfull. Loved shopping there and would definitely go back! Read more

Sarah 2 years ago
1

If I could rate this location 0 stars, I would. Jessica, the store manager, is the most unhelpful and rude associate I have ever... come across in a retail environment. I have been purchasing from Kate Spade for many years, and this was my first time visitingthis location. I was dumbfounded with the immediate bias assuming I wouldn?t purchase anything (maybe because the way I wasdressed? Not sure as I was wearing a KS bag lol) and was treated with such disrespect. Spoken to so rudely, and felt sounwelcome in the store. I have had great experiences at other locations, but please avoid this one. Read more

Nádia Barsaglini Charnet 2 years ago
5

I had a great experience at this store today. The store has a good vibe, stunning merchandising and is very organized. Tyler was... very kind and helpful in assisting me to find the perfect bag. Thank you, Tyler and Kate Spade team. Read more

Patrick Harte 3 years ago
5

My wife and I went in to look for a bag today and we?re friendly greeted by the amazing staff there. They were extremely... professional and very approachable. Meera was one of the ladies who was working and checked us out. She went above and beyond togive us the help me needed to find the right bag. She also processed us through the transaction and we delighted to conversewith her. I highly recommend this location if you?re looking to purchase something new Read more

Abby Wang 4 years ago
1

The sales were unhappy and not friendly to look me from at the door. Unhappy to host us because we are Asian? Because dose we... like shopping ?If you are unhappy don?t transfer negative for us. We want shop and happy to spend . Read more

Shafau Yusuf 4 years ago
5

Went in to pick up some jewelry and my ring matched 1 of the jewelry there. So I decided to buy it for my birthday.