Reviews for McDonald's in Tonawanda, NY
This has to be the worst McDonald's in all of WNY! I think they screw up on purpose sometimes! And the girl getting our drinks... looked miserable, if she doesn't like her job she should go somewhere else. My husband is a bit scary but he always smiles sothey won't be worried abt him being a jerk or something. Well the dirty looks she was giving were the worst! We have been givingthem second chances since we moved here 5yrs ago. We'll drive the extra miles just to avoid going here again. Oh and BTW theydid screw up the order too. I always thought McDonald's Mc Double had 2 burgers on it... silly me I thought when you pay forsomething that's what you should get. My best advice? Find a different McDonald's! Read more
Can't believe food waste as asked for once ...just need to learn thar some people still wanna go inside to dine not sit in the... drive thru for 20 minutes waiting for a burger and chicken sandwich Read more
I had ordered a Big Mac meal from this location two days ago, and after eating I've had non stop vomiting and diarrhea. And it's... accompanied by the absolute worst stomach cramps. It feels like knives in my stomach. I keep wailing out loud from the stomachpain. They had to have given me spoiled food. This is so bad I feel like I need to go to the hospital. Being single and sick ishell. And my poor dog hasn't been able to go outside. I'm so upset at McDonald's, I want to call the main branch when I'm ableto stop vomiting. Someone there does not follow health and safety protocols. And people need to know this. Read more
Horrible waitiled in the drive thru for 35 minutes for my food to be wrong just to go back after work at 7am to be talked down... to because I waited to come back. Never returning and will spread the word about the service here. Ya it's mcdonalds but itsstill somewhere where people spend their hard earned money. Poor management poor employees. Dont go here Read more
Went by the drive thru. There was only one car in front of me. The car went ahead to pay for their order so I waited for... someone to take my order. At that time, another car pulled up and they helped the car that came in after me instead. Saidhello a few times in the intercom just in case it wasn't working and when no one said anything, went to the window. Let them know the intercom wasn't working. Told me they were busy training someone new and there were two cars ahead of me which is whythey hadn't gotten to me. All fine and dandy except there weren't TWO cars in front of me when I pulled up...there was onlyone. No apologies. All that was offered was that I needed to be patient. Read more
Absolutely the slowest drive thru I've ever seen. After being parked for 15 minutes and having the wrong order brought to me... multiple times and having people after me receiving their food I went inside. Stood around for another 10 minutes watching othercustomers get their food. Unbelievable! It would have been faster to sit down and eat inside at the diner across the street. Iwouldn't recommend this location to anyone Read more
This used to be a good McDonald?s with fresh food every time you order and the speed was great. Now over the past year there is... new staff and they are beyond slow. They always forget something every time I order and I have to waste my time and drive backwhile the rest of my food gets cold just because they forgot the fries or the sauce. Mainly the sauce is what is forgotten. Thenthey have the most ridiculous spot to wait in the drive-thru when you have to wait for your order. Instead of waiting off to theside in the parking lot they have you wait right in the middle of the driveway where people drive their cars so they areblocking traffic. I once got into it with someone beeping their horn at me because they couldn?t understand why I was sitting inthe middle of the parking lot waiting for food blocking traffic. They need more organization when they have you wait. The oneyoung dark haired manger is always rude to customers. She was rude to this older man because he uses the same coupon everydayand he knows what the price is but because she thought she was right she was being rude to him and not trying to give him hisdeal until someone else came to do it for him and she just screw faced him and walked away. Read more
Always have problems with this McDonald?s from 12am-12pm the employees hate their lives so much they sometimes try to fight... customers because they can?t do their jobs right. Hope you have a lot of spare time before coming here because they will makeyou pull forward to wait for your food every time. Found multiple hairs in food from here before Read more