Reviews for Dunkin' in Toms River, NJ
Poor customer service, the server didn't even say thank you. Will never spend my money where it's not appreciated..
All the times is only 1 worker, waiting time between 15-30 minutes
The older lady at the window was very sweet trying to do her job and she has no headset which isn?t her fault or why I?m... writing. The management is barley helping the woman instead shutting across the room. The manager said I never told them Iordered through the app at drive through and I did. I spoke to a guy. Obviously there?s no communication. That poor old womanhad to deal with all that craziness and she didn?t deserve it. Her shutting at her across the room was disrespectful. Let?s hopethe coffees Read more
I order from this establishment a lot! Employees are great! I haven't ordered in a while since this pandemic, but wanted to... treat my family today and it turned out that I paid a lot of money $51 for a nightmare! I had two different orders, one on theapp ( food) and the other ( drinks) over the phone as the app is very limited on how you can customize your order. The employeewas very nice to take my order over the phone and I went over it three times! Two of the drinks had no whipped cream which I canlive without, but the one drink the frozen chocolate had coffee in it where it was not supposed to! That was for a family memberand was upsetting for them. The food I ordered through the app was hard , some not what I ordered and tasted disgusting!Overall, a nightmare! First off the employee was very overwhelmed by themselves not just with my oder but with other customersas well! There should be more than one employee there on all shifts! I work for the food service industry and know how hard itis! All companies do this to there employees and it terrible, shame on the companies not the employee who is trying there best! Read more
Service can be very slow at times. Store has good coffee and donuts.
Love dongnuts in shoprite brick town is best love it they our great the in shopriet Tom river ok brick one great
Don't get coffee or latte after 8:00pm when they close at 9. They won't make it for you and they won't be too nice either.... Morning crew is good. Stay away in the evening. Read more
Whole chickens to the dome. Everything is fresh and delicious.