Reviews for Wingstop in Tolleson, AZ
Worst night shift ever. I waited 40 minutes for my order. While ALL of the staff were messing around in the back but then had... all their friends coming in then giving out free things on top of it while there were multiple people waiting on their ordersthe staff was finishing up all their friends orders. I would say the whole time i was there waiting they had a total of 12friends come in. Then when I asked and complained why it was taking so long one of the girls said ?they got behind on orders?well probably because all you?re doing is messing around. There were at least. 5-6 employs there. Most unprofessional staff. Read more
Who cleans thier fryers at 730 pm during the dinner rush, this store does! I walked in to place an order and the gal at the... register says that they are at least a 90 wait due to the fryers being Cleaned. She was nice however I still had to review withan appropriate score. Read more
Always a disappointment. We ordered carry out here tonight. Simple order. Just some wings, tenders and fries. We showed up a few... minutes after our order ready text. There were 6 workers, about 5 people waiting for food. My boyfriend went in to pick up ourorder and had a to wait a few minutes. Fine. We get home with the food and notice we are missing 2 of 4 chicken tenders so Icall them to ask for a simple refund for the ones we didn?t receive. I am out on hold for a few minutes even though there?splenty of people working. I am then told they can only issue store credit not give a $3 refund back to our debit card for thefood we didn?t get. As if we want to go back there again anytime soon. I ask why and am told because we just ordered the food afew minutes ago? Not sure what reasoning that is. Anyways, like I said always a disappointment. Seems like the employees couldgive a rip about customer service. Read more
About 8 employees just standing around. 5 People waiting on orders. Employees huddled around the cooking area, in the lobby... doing anything but getting the orders out. Beyond frustrating to be waiting on food and watch the employees do nothing butsocialize. Read more
I waited a very long time for a 6 peice wings, wanting half bone in/half bone out. They told me after waiting forever it would... be another 10 minutes for bone out to get cooked. I chose to just get all of them bone in so I could get out of there. The frieshad been sitting a very long time and were cold by the time I received my order, the wings had hardly any flavor. I?ll neverreturn to this location. Read more
So I ordered online just so I didn't have to wait for my order. When I get there Saturday September 3, at 8:15pm. I counted 11... employees in the restaurant.not to mention 4 were just chilling at a table not doing anything for 5 people waiting for theirfood.. Read more
I'm kinda surprised on the reviews, I read for this Wingstop location. Typically we call ahead and place our order, but this... time we just walked in and placed our take out order. The wait time was 20 minutes and the crowd in the dinning area was veryminimal for a Saturday lunch timeframe. There was no negative staff vibe going on here, Eduardo at the counter was veryfriendly. We ordered their 24 pc Family Classic Wings bone in, with fries and veggie sticks. Everything was delicious, food washot. Read more
I came tonight around 7pm and the crew working was amazing !!! Every person walking in didn?t have to wait long for their food!... The guy running the register was very polite and helpful!! Recommend 100%! Read more