Reviews for Divine Catering in Tigard, OR
We booked divine catering for our wedding over a year ago. We were one of the first couples to meet with the new events manager,... Lisa. During the tasting both Lisa and the owner Alisa were great! They were super professional, answered all of our questionsand the food was amazing! My husband and I couldn?t stop talking about it. I had used them for a work even a while back andloved them, hence us selecting them! Fast forward to about a month prior to our wedding. I went to give divine catering a calland google searched their number when I came across a bunch of recent bad reviews! I, like any bride had my stomach drop. Ithought, I should just call and have a conversation with them, see what happened to get all these bad reviews and go fromthere. I talked with Lisa again, who was wonderful. She explained what happened at those weddings( she didn?t work there at thattime, fyi) and explained that this would never happen again and rest assured me that everything would be okay. Now, what theydid for those no show weddings of course is not okay, and as a bride I would be a mess. However the reviews prior to that ofthis company and new ones coming out show more of a positive. I have now worked with them twice, one directly, and it?s beengreat! Lisa made sure our day was perfect and we received so many compliments on how great the gluten free veggie lasagna was.Lisa ensured my nerves of the reviews were at ease, gave me her personal email and phone, always followed up with me, and evenwent above and beyond to do extra things. I know we all look at reviews for validation and I know how scary it can be(especially as a bride) to see some of the reviews below, but I will tell you as a recent 6/4/22 bride, it was a 5 star forthem, and we would highly recommend. Thanks Lisa and Alisa! Read more
We booked with Divine Catering and it was the BEST choice! The owner was professional and her staff was attentive and listened... to what we wanted for our event. They provided us with an amazing tasting prior to booking and provided everything we needed.Leading up to our event, they were available to answer all of our questions. The food was amazing on our special day and thestaff was beyond professional. Will definitely recommend and use again! Read more
They catered our wedding (12/4) and everything was phenomenal. Food - heard from multiple people that it was the best wedding... food they'd ever had. My niece said "this chicken is not good...it's GREAT". I was also impressed with how well the largeportions for 70 people matched the small tasting we had for 2. The andouille pasta, bacon-wrapped dates, and mushroom risottowere huge hits. Bar - lines were never long, everything was the right temperature, and we were given sample drinks beforehandto make sure the mixes were all right. the bartender also helped me take a shot with my mom for the first time together! weasked for local beers to give our out of town guests a portland flavor, and got a variety of IPA's that completely fit thebill. Communication - so yes, we read the negative reviews recently and asked them about it. they were very honest and we gotcomfort in their answer - we had ZERO issues. Lisa was our main contact and also our bartender, so she was there with us all dayand was very helpful with both suggesting rental items we didn't need and getting our scheduling down on the right timeline. anextra server was needed last minute to help with extra details at our venue but after a discussion this extra amount was notcharged to us - which was a huge help as all the extra bills came in after the wedding. basically, everything was great and iwould not have changed a thing! Read more
I honestly feel horrible posting this review as this company was such a well-rated Catering company for weddings and one that we... were personally referred to by our wedding planner. This review is tied to customer service, since we were never able to trythe food. I have sent countless emails to the owner trying to explain our situation for having to cancel our 2022 wedding and toreceive a refund for my deposit given we gave over 10 months notice for a popular wedding date. Yet, there is just a lack offlexibility and understanding from this vendor, even though we were assured that they would be flexible given we booked in COVIDtime. While our deposit can be put towards a future event, the recent reviews are such that we would hire another company for anevent since we are unable to trust this one based on recent reviews. So, we will most likely never get back or make good on our$3k+ that we paid to this vendor almost 2 YEARS ago. I have filed a complaint with the BBB and will revise this review if theoutcome changes. Read more
Who doesn?t bring ice to a wedding? Who doesn?t assign a lead at a catering event? Why were our caterers drinking our alcohol?... Eating food in front of our weddings guests? Why were we not left our extra food? Why did our caterers not know how to cut awedding cake, or even how to serve cake? We paid for this service. Our wine was warm, we ran out of beer, The food wasover-seasoned, cold and late. The staff of divine catering were extremely unprofessional. None of the caterers knew how tocoordinate a wedding dinner, and we were left scrambling trying to coordinate how to make the Best of the situation. I provideda timeline of the wedding well in advance, and divine catering was not only late but did not have any concept of the weddingtimeline. Prior to the wedding, I had to leave multiple emails and voicemails to get in touch with the owner. I had a verydifficult time nailing down final details, and was worried that they wouldn?t even show up. I found out later that they did notshow up to multiple other weddings in my area. I was given the excuse that their computer system was down and they couldn?taccess their email. I don?t know if this is actually the case or what exactly was happening at their site, but I do know thatnot responding to your customers is incredibly unprofessional. I was recommended divine catering via The Knot, and have sincereported their activities. After paying over $4000, I am incredibly disappointed with the services we received. I have no wayof receiving a refund, as a catering company has not responded to our emails or voicemails. I am requesting a refund or will bepressing charges for incredibly poor service. Read more
DO NOT DO BUSINESS WITH THIS COMPANY!! I wish I could give them 0 stars. Hired to cater a friend's wedding on 8/14, and similar... to the other 7 weddings they were supposed to cater that day, they never showed up. All calls went straight to voicemail andthey never sent an update letting us know they weren't coming. Paid in full in advance. As you can imagine, it's not even justthe food we were missing. It was wine glasses, plates, water, silverware, napkins... everything! On a 100-degree day. Nothinglike scrambling to order pizzas during the wedding. Avoid Divine Catering at all costs, or it will end up costing you more thanyour hard-earned cash. Unreal. Read more
All I have to say is bacon wrapped dates with a twist! SOOOO good! I had the chance to try other bites at a recent open house... and they were all good! Plus they had a great presentation, which was a treat to photograph! And the staff was friendly andknowledgeable! I would highly recommend them for your event. Read more
I honestly cannot say enough good things about Divine Catering! They catered my wedding on 8/20/2022 and did a fantastic job.... The food was delicious, fresh, and beautifully set up. The catering staff were on-time, friendly, and very professional. Theteam behind Divine Catering made sure that I was taken care of during the whole process of setting up wedding catering.Katherine answered all of my questions in a timely and informative manner, addressing the rough reviews of the past with honestyand complete details of changes that had been made since. Lisa was extremely attentive to our booking and even went to look atmy venue before the event to get an idea of what would be needed the day of. She made me feel heard and taken care of during ourphone conversations and our tastings. I only got to meet the chef, Alisa, once in passing but she was kind and helped to answerquestions regarding various appetizers and vegan entrees. Catering can be difficult to navigate for weddings, but DivineCatering really took the time to ensure our event was everything we wanted and within our budget. I will be recommending them toall my family and friends! Read more