Reviews for McDonald's in Thunder Bay, ON
Great place for kids to unwind and burn their energy after an awesome meal
This branch was my go-to for my morning coffee, breakfast and occasional lunch. Unfortunately, It all ended day before yesterday... due to one extremely belligerent encounter with the worst restaurant leader I have ever had the displeasure of meeting. Helacked any professional tact, was woefully uncultivated in customer service and quite overtly hostile for no justifiable reason.He openly accused me of theft for mistakenly picking up a lunch bag that wasn't mine, a week or two ago, and dialed up thediatribe with threats of pressing charges and expulsion from the restaurant. I wonder how he would react if I adopt this sametone with the restaurant, should the staff ever omit something in my order or make a mistake (which happens all thetime). Either way, this is not something I will let slide. Read more
I got the grand big mac and is was okay, it would have been better if the only difference between it and the regular big Mac was... that it had a larger bun. Took around 5 or so minutes for the food to be made but they were a little busy so not that big of adeal. Read more
It took WAY too long to get my basic order!!!!! Might ad well wait for a pizza ???? Next day the same; 13 min in drive through... for a coffee and STALE donuts. Not impressed ???? Read more
Roughly 7/8 times our order is wrong, or I hear a friends was wrong, and the order has been waited for for an extensive amount... of time, because they're focused on reducing drive thru times. I get it's stressful, but please have your second window orrunner ACTUALLY check and confirm it's the right order, instead of just grabbing and handing out. I've literally worked at thislocation like a year ago, and was the only one actually checking anything when I was on second window, or trying to tell peopleto check when I wasn't. Read more
1st experience using reward points. It went pretty well. I had some points that were going to expire so I went on the app,... picked out what I wanted for a reward. It was a quarter pounder meal so we only had to pay for the extra chicken burger and wesubstituted 2 large iced coffees. It was $9 something for both of us to eat. Read more
Fries were less soggy than last time so that's great. A bit drunk so this may not even be a real review.
This place is a good place too grab your fast food, the restrooms needs a little more help, always no soap in the dispenser, and... no toilet paper in the stalls, usually.. there alot of homeless people's around panhandling for spare change outside the doorsand the Drive thru, but other then that it's a good place Read more