Reviews for Chick-fil-A in Thousand Oaks, CA
This Chick-fil-a is amazing. The staff are incredibly kind, and unlike at other fast food places, they actually seem happy to be... there and to serve you. I have no complaints with their food and the quality control is super good as their chicken sandwichesalways come out consistently good. Facility is clean, well decorated, and well kept. Keep doing all things right Chick-fil-a!!! Read more
The workers are sweet and patient and personable. If you need a kind smile or stress-free experience, go here. Don't let the... lines deter you - they are efficient and keep things moving. And...BE KIND. Thanks! Read more
Came home after going through the drive-through and are missing two sandwiches. Mistakes happen I get it but there is no phone... number to call for Thousand oaks location. ???? Read more
Love this Chick Fil A! Always great customer service and very fast and efficient drive thru.
Great interior of the store and a welcoming staff. I have no complaints and I got the spicy chicken sandwich meal as I usually... do. Tender chicken and very delicious fries! The only reservation that is not towards the staff at all but the parking lot isalways obnoxious whether it is for the drive thru or dine in customers. I would recommend eating here at a less busy part if theday, I went at about 1130 on a Thursday and it was not busy. Read more
This location is too slow, just very slow I don't know why. For breakfast I'll order on the app, get it in drive-thru, then go... inside. If I go inside and order it's a ten minute wait... For lunch I go inside, order from the app to be delivered to tableand just know that I'll have to wait, ten minutes plus for sure And the app has you put your table number, but they can't seemto find me, they walk around calling out names, one time I asked a the girl who brought the food, why don't you look at thetable numbers, and she says, "o I didn't even know we had those..." What?! Who trains the staff??? Also they forget thingsoften, like drinks. And finally, they never come around and ask for refills... But is fine food, it's chick FIL a... Read more
The staff work really hard to serve every person in our community during the pandemic of COVID-19 in the year 2020. Staff... walking out of the two customers vehicles there are about 15 people running around the parking lot trying to help every clientand every member of our community here in Westlake Village and Thousand Oaks area thank you very much for all the hard work thatyou do. Highly recommended by #MOODY360TV? Read more
DONT GO THROUGH THE DRIVE THROUGH BECAUSE YOU WILL HAVE TO WALK IN TO GET IT FIXED. I said 1 fry i paid for 2 I said wel done I... got regular, I said tea half sweet half unsweetened I got an Arnold Palmer. Walked back to the drive through she said she wouldcorrect it. She returned with the corrections but I lost my sauces in-between. I got so frustrated I just threw it away. I givethe runner 5 stars for trying. Read more