Reviews for McDonald's in Thornton, CO
2022-Oct. I normally order through my app. We visited this place through drive through, so I can't say much about the atmosphere... or the cleanliness inside. The staff in the drive through were nice and most important of all, they got our order right! BonAppétit! Read more
This McDonald?s need to work ok cleanliness. They also need to control the amount of homeless people who go in and just hang... out. You could clearly tell they were doing drugs constantly in and out of the vicinity. Also the play area is absolutelydisgusting. It shouldn?t even be open if it?s going to look like that. It?s unacceptable. I should have taken photos. There?sfood in the cracks and just gross dirty look. Floor isn?t swept. Despite the cleanliness, the food was fine. I prefer theMcDonald?s down the street on Colorado. It?s cleaner. Read more
This place is a joke. From the time someone takes your order to the time you get your food. I ordered a boo bucket today with a... cheeseburger just to get bread cheese a pickle and ketchup there is NO BURGER ON MY BURGER I call the store just for them tohave the phone set to where no one can call them. Clearly this is how they do business so I will not be spending money at thislocation anymore. Don?t waste your time because management thinks it?s funny too. Read more
This is a pretty nice McDonald?s. Usually very clean. I?ve been a customer here for years. Their employees have been some of the... nicest with very few exceptions. My orders are usually right. Coffee is one of the main things I stop for. As long as it?sfreshly made it?s better then Starbucks. I?m glad they have their lobby open again except for a few things. The music ishorrible for eating. Please go back to elevator music. Or no music. Eating with the beat of some of the awful music that isplayed makes me feel sick to my stomach and leaves me with a splitting headache. People like me with certain heart conditionswon?t be able to sit inside at least for long because beats in music can cause palpitations & change a persons heartbeat. Thenthere are the locks on the restroom doors. There for whatever reasons that as a customer really are not my problem. If you havea disability, are elderly, have had babies, that requires quick access to the restroom or have small children that might needto go fast this is not the place for you anymore. (Unless your going through the drive up and don?t need to go inside.)Especially when they are busy it can take ten minutes plus to get a worker to get you into the restroom. I?m not upset with theworkers they are doing their job keeping their work area clean, taking orders & serving customers. Adding bathroom attendantonto their already long list of responsibilities well it really shouldn?t be their problem either. Read more
I know it's McDonald's so obviously not expecting much. Ordered the big Mac pack, with 40 nuggies, 2 big Macs, and a couple of... fries. There was enough sauce for the chicken nuggets.... If they gave us the 40. They only gave us one 20 piece, and when itcame to the mac's, lol just look at the pictures. Again, it's just a McDonald's, but missing half the chicken nuggets, andhaving hardly anything on the burger ( bun on bun action), I'm just laughing at this honestly ???????????? Read more
Waited twenty minutes to receive a mobile order that was only a happy meal. They were supposed to bring it curbside but I had to... go in and ask for it to receive it. I called the store while I was waiting to see if they were bringing it out and the personwho answered just hung up on me. This place sucks!! Read more
This McDonald?s is far from perfect, but I believe it deserves 5 stars regardless. My food often differed from what I ordered,... but I check my bag before I leave and when it?s wrong the always make my proper order in a timely manner. The staff aren?talways the nicest, but I understand that the job isn?t easy and most sad working there probably aren?t enjoyable. The wait timesin store and in the drive through are often long, but I understand it?s not there fault there busy. These issues are not theemployees fault, there the managers and the companies fault. I?ve seen to many people take there frustrations out on the wrongpeople. The managers should be making sure employees are making orders correctly , and they should take corrective action whenthat expectation is not met. Managers should be making sure there employees are being respectful and take action when thatexpectation is not met. In reality I should probably give this place 3 stars, but given the conditions the employees are doingthere best. It?s management that needs to step up there game. Read more
Not sure why they don't have any quality control with their food. The top Big Mac pattie was missing 1/3 of the meet and there... was a hole in the center of it. Asked for no pickles or onions, but they were both on there. Fries were room temperature and nosalt. Was going to eat in, but every table was filthy while employees stood around. Will not be back if I can help it! Read more