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Reviews for Krispy Kreme in Thornton, CO

Julia Bilderback 1 year ago
2

10/22/22-Stopped here for a quick breakfast and just got feed disappoint from their customer service. I had been really excited... to get the Halloween doughnuts and was looking forward to taking pictures of them. We told the lady behind the glass that wewanted 4, she stuffed them into a bag, and then tossed them on the counter so hard one popped out and laid on the dirty counter.The cashier girl saw what she had done and told them to replace the one that had fallen out. When she went to place it in thebag we both noticed at the same time that the design on all of the others had gotten smashed into a giant mess. She had themredo the whole order in a box. It's sad that only one employee at this place cares about the customer experience. The onlyreason they got 2 stars instead of one was because of her. Also the pumpkin latte my mother ordered was cold. I have nevergotten this bad of service from the one near Park Meadows. I had been excited to find another Krispy Kreme, but next time I'm inthe area I'll just go to a grocery store for a better experience. Skip this place and go to the one down south if you want agood experience. Read more

Shawn G 1 year ago
5

Sooo delicious. Original hot glazed donuts just fall apart in your mouth! Custard stuffed chocolate iced, yup, they got them!... Seasonal donuts are something to look forward to. Read more

L P 2 years ago
1

I ordered two frozen mochas a caramel latte and the limited edition pumpkin spice lover's dozen it looked nothing like the... advertisement and the drinks were nothing more than coffee with creamer. First and last time ever waisting my money at thisplace. Lazy workers, the manager really needs to step it up, pure laziness. I would like a refund. Order # 11909206637527040 Read more

milehi dad 2 years ago
5

Happy 85th year anniversary! We could get dozens of original grazed doughnuts for 85 cent on July 15th. Fresh and delicious! We... will definitely come back this store!! Read more

Athena G M 2 years ago
3

For as much as we love Krispy Kreme Hot Fresh glazed donuts, it was a disappointing experience today. Hot Doughnut sigh on... usually equals long lines, I can understand and respect that. Slim pickings on assorted doughnuts selections. The lady takingour doughnut order was distracted while folks were ordering doughnuts and you could here folks repeating. She was rude and itwas disappointing. On our turn we were smiling and being friendly hoping it would be contagious, it was not. We had to stand ina separate line to make our way to the cashier, once we got there our doughnut order was wrong and it was corrected by the superfriendly cashier. The fresh hot glazed doughnuts were mouth watering good. Read more

Marilyn Rangel 2 years ago
1

We placed an online order to pick up and the service was horrible. Our order was supposed to be ready at noon and we had to wait... for 15 minutes after it was supposed to be ready. I understand that it was busy but if they were going to be late they could?veat least put the right donuts in our order. My grandma wanted certain donuts for Mother?s Day and we didn?t get them. The donutswere also just messily thrown in the box. We couldn?t stop to complain because we were now late to our plans because we had towait so long. Read more

Matt Dudley 2 years ago
5

Wow. Always yum. Always fresh. Hot Now glazed is the BOMB anytime. I think I had my daily calorie intake in 10 minutes. Donuts... go down better with chocolate milk too. Drive through or pickup inside. Location is easy to access just off 120th avenue in thesame area as super Target. Lots of parking. Read more

Artemis Ravencroft 2 years ago
1

Don't waste your gas. The drive thru and lobby are both closed. The doors are locked and traffic cones are blocking the... entrances. I called and they said they were behind and don't know when they'll be open again. They need to at least take theirhours down and put a sign on the door, explaining. Read more