Reviews for The Captain's Boil in Thornhill, ON

I had placed my order over the phone, the customer service is good. But the quality of the food was terrible. I opened the bag... of shrimp, it was not cooked properly, wasn’t the flavour I asked for, and couldn’t even peel the shrimp. The seafood ricehas no taste and it is dry like it was sitting around since morning. Overall, I would not order from this location ever again,and the quality is terrible had to throw the food out: Read more

I love that restaurant. The concept is very unique and different. I picked the mild sauce this time. Smart. The rice is very... plain. I wish they would add anything to it. Maybe salt? I ended up mixing it with the sauce in the bag. Read more

Love the seafood here. The sauce is amazing and the service is good. Glad their dine in is finally open. Lots of parking... available. Follow me for more food adventures on Instagram at @maggielicious.to Read more

Really wanted the lobster but realized that it was Thursday so we sadly couldn't get the promo Mon-Wed deal. The food wasn't the... best and there wasn't enough of the sauce for my seafood. The napkin box was really dirty with sauce all over it.. My wife toldme she didn't feel comfortable using the washroom since both stalls has pee on the seats and there was soap stains all over thesink. The female server on the phone earlier this afternoon was unprofessional and rude when we asked about making reservationsbut still decided to come in anyways for dinner tonight. The server was not accommodating and he did not seem like he was in themood to work? Maybe it was the holiday blues but it did not create a welcoming or pleasant experience. Overall not a greatexperience in terms of service, food and comfort for the high prices they charge. Read more

Great place to go. There is very few staff so orders take a little extra time but the staff are very attentive and take the... effort to follow up on tables every so often. The food tastes just like all the other branches. Will go again. Read more

Very friendly service, however, we found that some of the seafood in the bag was dry (ie lacked a lot of captains boil sauce)... and to get extra sauce it would be an additional charge. Just an FYI. Check out our Instagram @eatwithjessandjohn for morelocal eats $32.99 // sailors feast This feast comes with 1 pound of shrimp or muscles, seafood fried rice, and a huge platterof Cajun fries. One of the best value combos! Their captains boil sauce is used in the bags of seafood - the fried rice was amore milder version of that but still v good. $21.99 // crawfish Due to the nature of this crustacean, it’s not worth itbecause there is so little meat inside. Yes it does taste good but the meat is too little. We recommend the others seafoodoptions unless you looove crawfish or we’re eating it wrong Read more

We ordered two bag of shrimps and my husband went to pick up,while eating we noticed the corn that was added to our food was... rotten and we called to just advise them at this location and not for once did the person we spoke to on the phone apologized,he kept on arguing that they use fresh corn . So unprofessional and I must say! I am really disappointed. Read more

We ordered the pirates feast for takeout. A few mussels weren't de-bearded. The mussels were also overcooked and sauce was too... salty. The seafood could have used more sauce. Fried rice was okay, was a little dry. Fries, Corn and lobster were good. Staffwere friendly. Would recommend including the bib and gloves to be able to bring that experience home. Read more