Reviews for Dunkin' in Thompson, CT
Probably the worst dunkin donuts ive been to, and as a New Englander ive been to alot. Really slow, incompetent workers, just... horrid. Read more
I stopped at the drive-through about a dozen times over the past month, at times when there was no line. Four of those times,... I left after sitting at the speaker for several minutes without any acknowledgement from any employees. And in the event thatsomeone actually takes your order, there's about a 25% chance of your coffee being anything other than a cup of scalding,flavorless, brown water. Read more
The girls are very good at what thay do.always a good cup of coffee ??
I waited in drive through for 15 mins and then was handed a EXPIRED chocolate milk that was super sour smelling. I called the... store to give them a heads up that the milk they gave me was spoiled so they could check their fridge and the girl said?okay?.*long pause*. I was confused by the lack of response and thought maybe she didn?t hear me and repeated myself. She said?ah alright thanks?. ???? Read more
Long wait time. Employees are too busy gossiping about eachother to do their jobs correctly. They can never get your order... right. Don?t waste your time or money Read more
This place was ridiculous. Just stopped in to get a bottle of juice (from a cooler) and couldn't get anyone to take my money,... let along acknowledge my presence! I finally left a couple bucks on the counter and told the drive thru cashier the money wasthere for my bottle of juice. There was five employees that I saw, and not one was waiting on customers in the store. There wasa couple other people there. Poor. Would give less than 1 star if possible. Definitely avoid this location. Read more
By far, the worst Dunkin in this area, which is a shame because it's so convenient for Thompson residents. I've started buying... my own ice coffee and making it at home because I don't have 15-20 minutes MINIMUM to waste in their drive-thru, regardless ofthe time of day it is. I ran out of coffee at home today and it took me 15 mins to get a single iced coffee. I could have run toWalmart and been back home in that time. There is zero sense of urgency within their staffing to serve their customers. There isa lot of standing around and a lot of gossip going on almost every time I pull up to the window. Management needs to either stepup and have a discussion with their people or get people who actually want to work because whatever they've been doing for thepast year + isn't working. Read more
Service is always fast and employees always kind. Clean inside.