Reviews for Whataburger in Thomasville, GA
I placed an online order for carry out. When I arrived at Whataburger the employee had locked the doors and told me they were... closed & when I told him I had placed an online order for carry out, he rudely told me to "take myself through the drive thru." The wait in the drive thru was over 20 minutes past when my food was ready. When I arrived at the window my food was cold & Iasked for it to be remade. The manager said he would get me a new burger, but the burger he brought nack less than a minutelater was missing ingredients and wasn't even hot enough for the cheese to be even remotely melted. There is no way anotherburger had been made in that short of a time period. What is the point of having a 24 hour restaurant with a carry out optionand dine in option listed in the app, on the door and the website if you're just going to close whenever you feel like it. Theservice is always so slow at this location and staff is often rude. I will not be giving this location another chance. Read more
I took my foster kids to Whataburger because they had never been and I talked it up based on previous experiences at other... Whataburger's. Well we left disappointed and them saying what is the hype about. The service was slow and the employees acted asof we were an inconvenience to them. The food came out warm but definitely not hot. Two of our cheeseburgers had no cheese onthem. In all fairness they fixed the cheese burgers by putting cold cheese on them, but it was not the same as if they had justmade it right to begin with. I will still eat at Whataburger, but I will think long and hard about coming back to this one. Iknow times are tough and good employees are hard to find, but sometimes you just expect more from a restaurant. Read more
Sunday was definitely the B team. Food was good but they forgot part of our order. The order take was either new or unable to... understand their menu. Read more
Good food but the masonry work is not that great
Always delicious food, had a little confusion once I got the food. Lack of communication from the counter associate to the... person bringing out the food. But overall they are good to go! Read more
I stopped by on my way home to FL. The staff was wonderful. Unfortunately, they are only in select cities on the East Coast and... the Panhandle of FL. I'm in the Tampa Bay area. I forgot how GREAT their fries are. In Texas you can't throw a rock withouthitting a Whataburger. I miss them!!! Read more
Good burger first time ever having it fast customer service fries are good also. You have to get a triple cheese burger???? very... clean as well. Read more
It was around 3:00 pm in the afternoon. My burger was cold like it had been sitting under the heating lamp since 12 noon.... Customer service acted as though the didn't want to be there and didn't want to wait on you. Atmosphere i can say wasn't veryclean Read more