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Reviews for Dunkin' in The Bronx, NY

James Presser 1 year ago
1

DO NOT EAT HERE!!! I got a chocolate milkshake on Thursday, November 10, 2022. Not only was the shake not made properly (It was... extremely runny with too much milk & not enough ice cream) But, at the time I didn't think much of it. I've had theremilkshakes all over the city. Unfortunately they are never made consistently. Some places try to be "cheap" by using more milk& less ice cream. Like this location. However, this is disrespectful to the customer who expects a quality product. Nevertheless, if never gotten sick before. Until this last time. I had nothing else to eat Thursday evening. I don't drinkalcohol. Yet I was food poisoned. It got really bad on Friday & Saturday. Cramps and gas were debilitating. I couldn't sleep& I had no appetite whatsoever. At least I didn't vomit. Only a little bit of diarrhea. However, it is now Monday & I'm stillcramping. I now realize what may have caused it. I watched the employee at Dunkin leave the gallon of milk sitting out on thecounter while she was making my milkshake. That should NEVER happen. It needs to be immediately put back in therefrigerator. Plus, is the refrigerator keeping the milk at 34°? That's what's required to keep the milk fresh. They alsodon't wash their utensils after each use. They only rinse them & leave them sitting out. Instead of making certain that there'sno cross contamination & that all surfaces are sanitary. I'll never eat here again. Read more

Edward Guillory 2 years ago
3

It's just in the game location I don't really care for Dunkin' donuts

Jenny P 2 years ago
5

Fast service when you order to go and they made my.order perfect if it's not they will fix it!!

MARO G 2 years ago
1

The worst !!! The services is BAD especially during late hours, there is a guy by the name of Sanyeh if I am not mistaken is the... most rudest NASTIEST person I ever encounter with. Read more

Yari Martinez 2 years ago
1

This location is not open 24 hours. I was just there it?s 2:05am and the worker told me thru the walk up window that they are... close because his cleaning. I work in the hospital drive over there because online it said they were open only to find out theyare not. Read more

Anthony Lopez 2 years ago
2

This Dunkin location is not the greatest. The staff seems to be overworked, and it becomes immediately obvious as they take out... their anger on customers. I ordered my usual order and was charged an extra 75 cents because I wanted cream in my latte. Noother Dunkin location has ever charged me extra for cream in my latte. I was confused and asked why the extra charge. With anattitude, the young lady said it's because it's a special order. I paid the extra charge but will never return. They do not keepthis location clean for the volume of customers that enter. To add insult to injury, the staff left me waiting almost 17 minutesfor a latte. When I complained that I had been waiting for over 15 minutes, the worker replied, well I don't know what to tellyou. Very rude and condescending! Never again stay away from these children without respect who work here. Read more

Cheniqua Terry 2 years ago
1

The staff that I met this morning is new for me. The younger guys were just doing what theyre told but the older gentleman was... extremely RUDE! Ive been at this location for a couple of yrs & Ive never been talked to the way I was talked to today. I askedwhy havent there been any cup holders for so long & I was told to just take my coffee & be happy its hot. I said but ?its toohot for my hands? he responded & said ?go over there & get some napkins thats common sense? trying to insult my intelligence. Ithen asked for his name & he refused to give to me so I asked for a refund & he walked off on me Read more

courtney syphax 5 years ago
1

The food was packaged very sloppy and my bread for my big n toasted had mold on it I took pics