Reviews for Dunkin' in The Bronx, NY
Extremely nasty customer service,rude ...i purchased a hot coffee and the guy behind the counter put his hands on lid you drink... from after touching money, that's very unsanitary I requested another cup of coffee and he starting to yell, and another womanfrom behind the counter starting yelling as well. Absolutely disgusting service would never eat or drink anything in there,flies all over the place too. No thanks. Read more
I stopped coming here because they can never make there menu items correctly. Always disappointed after spending my money here... and not getting what I ordered correctly. Finally decided to come back and a get a drink. The guy behind the counter decides toanswer his phone while he's stering my drinking talking right over it. Like thanks for that had to ask the lady to make me a newone. Reminds me why I hate eating at fast food places. Read more
The worker ?Thleep? is horribly disrespectful, and cursed at me simply because I asked to change my drink. I had not even paid... and it a simple change that didn?t even require a new drink. Not that it matters. He called me all typed of names and then the?Manager Alex? decided to call me and when I told him what happen he made excuses for his employee saying ?Maybe he had a badday.. I don?t know why he did that?. Do you think I want to be disrespected by someone who is supposed to serve me in a pleasantmanner, then receive a phone call only for the manager to sound like he just woke up and is siding with his horrendouslydisrespectful employee. This was the worst Dunkin? experience I?ve ever had. Read more
Great spot. Friendly workers, do not take too long to get your order, and sometimes will give you additional food for free (you... don?t ask for it, sometimes it?s just there). Read more
The food always seems to be fresh and tasty to me. I never have any complaints regarding the food and the way they upkeep the... restaurant. I see that the new changes they made about a year ago help the customer see everything they?re doing behind thecounter which would seem like a plus to the customer. There?s no seating like before though but idk if it?s due to Covid stillor they just don?t want to provide indoor dining. Also, some of the female workers can sometimes get an attitude during themiddle of the day / rush hour when they get your order wrong and try to blame you for it. That?s why I rated 4 instead of 5stars. Read more
I?ve been working in the area recently so I?ve been here a few times, (4/5) today the gentleman behind the counter said ?large... iced coffee? before I could even order. That?s some great customer service, or I just got gay profiled. Either way I got mycoffee so it?s a good day. Read more
I love Dunkin' Donuts and I?m addicted to Ice coffee with cream. However I went there to buy 3 small frozen chocolate with wipe... cream, a lady was making them and when I saw her bringing me the drinks, it was not what I was expecting. The drink looked nastyand didn?t have wipe cream so I told her ?wipe cram please?, then she made a mess on one of the cups and was laughing about it.It was a horrible experience. They need to give a good training to their employees for better Customer service. Read more
My local store people are always nice