Reviews for Chick-fil-A in Texas City, TX
I have had nothing less than great service at this location. The customer service is on point, the food is hot and my order is... always correct. Also they get bonus points for the free rewards I get just for visiting this location. Great job!! Read more
My straw went through my milkshake and they didn?t even offer to help did not give me any napkins I had to wait in line while it... dripped on me until getting another cup terrible customer service. Whomever is working on the left side of the drive-throughtoday was absolutely no help. Read more
I am usually very satisfied with the Chick fil A in Texas City, however today I was so disappointed when, I placed my app order... and arrived in the drive thru line at 10:28am and had to wait in line for 8 minutes before I reached the speaker box and as I am at the speaker box about to give my app order a young man is flipping the menu from breakfast to lunch and the person I amspeaking to in the box tells me I can no longer have breakfast. She stated they no longer have the ingredients to makebreakfast. That is highly unbelievable that in 8 minutes time and the flip of the menu you no longer have the ingredients tomake breakfast. I always thought it was Chick Fil A pleasure to serve you and make their customers happy. They missed the markand sent me to McDonald's and they were accommodating. Read more
I'm not sure if I'm just used to a certain level of customer service from other chick FIL A's or if I just need to bring down my... expectations. I ordered a Cobb salad with no cheese. After I received the order and noticed there was cheese, I was theninformed that this specific one doesn't take cheese off the order. Other than that, the associate refunded the salad. Thecustomer service is still better than the one in Webster, but I'll just have to figure something out Read more
They not only have amazing food. But also an amazing staff. We were stranded in their parking lot with a dead battery and they... constantly checked on us while we waited for a locksmith to come help. David who I believe is a manager was super sweet alwaysasking us how we were doing and if we needed anything. They gave us free waters because we all know how hot Texas is, even lateat night. Definitely recommend this chick-fil-a! Read more
The Texas City Chikfila wants to charge you more after you already paid for it on the app. Because they say the app was... incorrect. Its your app!! Fix the app, it's that easy! Until then, take the hit & what the app says it is and don't go startingarguments with loyal customers. Especially when its less than a dollar! There is a reason why people use the app. They want toorder, pay, get their food, and leave. No one wants to stay and argue over penny's and be late for work because your app can'tget it right. Then on top of it all, they messed up my order after arguing over their app and making me late. Read more
Always great quality as you expect from Chick-fil-A. The drive attendant saw that we had a dog and asked if we would like a pup... cup... I didn't even know that they offered pup cup and they're free! Great customer service! The food is always great here aswell! Read more
This is the 3rd time that they have forgot my chick-fil-a sauce which in my opinion is what makes the nuggets taste good. So... make sure you triple check your bag when you order here to make sure you have your sauce. Read more