Reviews for Baskin-Robbins in Terrytown, LA
We don't usually visit this store but our usual store was out of cold brew. When I tried to call to see if your store had it,... your phone was not working. We figured we could go and at least get chocolate fudge if no cold brew was available. When wearrived, your very rude employee told us that you didn't have either chocolate fudge or cold brew. Not that you were out. I gotthe impression that she didn't feel like doing anything. She absolutely did not feel like being polite or professional. When Iinformed her that we tried to call, she didn't seem to care and I was very rudely told " uh-huh, sorry about that." I thoughtevery BR carried chocolate fudge, otherwise I wouldn't have wasted the Uber ride. Why do you have a sign advertising the coldbrew if you don't have it? Read more
Friendly staff. Very delicious.
Yummy ice cream served by very friendly staff. Very long wait. Every single time. I am never just in and out of this place.
The children serving the public at this store are very rude and they lie. Do not trust these children to give you any kind of... professional service because they are children with no manners, no training. Beware! Read more
Small shop, but friendly folks, and guess what?? They do have ice cream! Not sure what days the submarine repairman is... actually on the premises, but Monday is sadly not the day, my sub is still broken. Read more
Couldn't obtain refund for stale cones and nasty ice cream. I spent close to thirty dollars and the manager wouldn't allow the... refund even after I was told I'd get a full refund as long as I bring in the cones. The ice cream is way better at the snow ballstand including the cones. My kids complained about the ice cream and that was the reason I brought it back. The employeesdidn't bother to offer the ice cream near the toppings that's kid friendly. That's what my kids wanted instead, but didn't knowuntil we walked out because it wasn't easily visible. The manager wouldn't let me get in one word and kept talking over me andthey came up with so many excuses about who said what. Hard up on giving customers refund. Terrible customer service. Theytried to give me cones instead after I was promised a Full Refund! Baskin Robbins Rob customers. I wouldn't give them a star ifpossible, but I have to rate these theives and liars! ???????????????????? Read more
Took an 84 year old friend out for a cone. All was good until the girl behind the counter REFUSED to let the elderly lady use... the restroom before leaving the store. A food and beverage establishment with no restroom? Or just a moron working the counter?Either way , they can keep their ice cream. Read more
Love the staff?? the wait is always worth it & my senior discount!!