Reviews for McDonald's in Terrell, TX
Worst mcdonald's ever. We ordered a bunch of food. And they messed up our order. They didn't give us our chicken nuggets and... when we asked for it, they said we didn't order any.????. After we parked and took out all our food to show we're weren't having it, when it was clearly on the receipt one of the workers took his sweet time to give us the chicken nuggets with nosauce. At that point we just gave up and bought more sauce inside. Do not come here or you're just gonna expect horrible service ???? Read more
Horrible service, waited 45 minutes for my dad and I?s food. Get back on the road heading to Tyler, opened the McRib and found... hair in it; flat out nasty. Also note girl who was doing fries kept wiping her nose with her hand and her hair then touchingthe fries and other food. Won?t be returning, this mcdonalds has gone down hill greatly. Read more
I give it a one star bc every single time I?ve gone here the employees look frustrated and don?t acknowledge you at all. You try... to ask for condiments and they already make a face at you. The only person who always attends me because of this is Ms Sheniquaso shout out to her for being an AWESOME employee! She?s super nice and is always helping everyone out. Read more
Please do better I?ve worked in the restaurant business for years so I know that it can get busy at times but a simple... acknowledgment would be great. Crew members including managers just look at you and not say anything while continuing to dowhatever they are doing. Leaving a line of people A simple ? Hi welcome to McDonald?s someone will be right with you? will dojust fine. Also if there is only two people in line you can take both orders then go back to what you are doing taking twoorders at a time would be more sufficient than taking one and doing a million things comeback to them 5 minutes later. Veryunacceptable. I know y?all have the self order station but alot of people prefer to talk to cashier anyways. Thats My Complaint Read more
Ordered a happy meal for my daughter and it didn't come with a toy or the sauce then ordered a 10 peice nugget MEAL for myself... but I had to state at the window I wanted a meal as previously stated then I still didn't get any sauce that I requested. Read more
On Tuesday morning during lunch for my graveyard shift I went to McDonald's. To the drive-thru I was told they were only... accepting cash , they didn't give me a total and when I went to the window after ordering a large drink in a McChicken sandwichI was given just coins back and change from a $5 bill. When I inquired how much my order cost I was told $1.90 plus $1 plus a $1service charge. I asked to speak to the manager who came back and didn't elaborate display of checking my order. Writing it downon a spiral binder then coming back to the window and giving me my correct change. It looks like the graveyard shift atMcDonald's is skimming money off of their customers if you ask me.... Read more
August 2022 my family and I have eat there a couple times this month very good and the staff is doing very well as well along... with the restroom and I really like their worker Miss Sophia but the food is good especially the Big Mac and I love that theybrought back the inside Play Place for the children although I don't have any myself but it's really great to see that otherswho do have children or if they're like me a teacher they can bring their students and let them be active on the play place andyes the same for the adults who like those jungle gyms as well I am not wanted but the experience went well however I wouldwatch the outside of the McDonald's a little bit more especially at night Read more
We ordered three drinks and some food, but they only brought out the drinks so we asked the guy to pls bring our food but he... never came back so I had to go in and asked them for the food. They guy was so rude and didn't say one word to us, all he didwas nod his head. No one ever apologized for the food not coming out. The biscuit was raw, and the Sasauge was not cooked threw.The only reason I'm giving it 2 stars is because the hasbrowns and the coffee was ok. I will never go back. Read more