Reviews for Wendy's in Temple, TX
I had my first KAREN experience! We were passing thru Temple on the way to Say Antonio and we decided to go thru the drive thru... at Wendy's. We got our order and got back on the highway. By the time we actually started digging into the food we were milesdown the road. The whole order was wrong and were upset and still hungry. I called the store very upset and frustrated and spoketo the manager Karen. I explained to her that we could not go back as we were just passing thru the town and were miles awayalready. She tried to get me a compd meal in San Antonio but that didn't go thru. So since I could not go back to the store fora refund she said she would mail me a gift card for the balance of the meal that we bought. She was very friendly and helped anyway that she could. Today I received the gift card that Karen promised. She even put it in an awesome Christmas card l, andwrote a nice note and signed it. That is freaking awesome. Karen I want to thank you for your professionalism and the way youhandled the situation. And the thought that you went to Walmart or whatever and picked out a Christmas card for us is amazing.So with all that said, Karen thank you so much once again. I will definitely go back to this location if I'm ever in town. Read more
Absolutely the worst Wendy's I have ever been to in this entire country. The food is always horrible without fail. The people... are rude and just don't seem like they even know what in the world they're selling or that they even care. I stopped going tothis Wendy's about a year ago because the food was so consistently horrible and the service so bad. I stopped in there on a whimthinking it might have gotten better but I was wrong. The girl at the counter didn't even know they served grilled chickensandwiches or what was on it. I had to tell her what it was and what came on it. And then I didn't get it the way I ordered it.The paper thin chicken was burnt the single small slice of tomato look like it was a week old it didn't have any lettuce on it.The baked potato was Brown on the outside and on the inside. Look like it was made a week ago. I will never ever go back to thisWendy's again. They need to just shut it down and put something else there. Read more
Went through the drive thru on a trip back home. Very easy access. The ordering process was good. The employee at the window was... very friendly. I received my order quickly and was back on my way. The food was hot, fresh and really good. I would stop hereagain Read more
The lady that helped me was absolutely fantastic. She went above and beyond, and I wasn't even needing anything special. Just... got a salad, a Frosty, and 2 Jr Frosties. Without asking, she offered to sell me a Halloween coupon book, with 5 Jr Frostycoupons for cheaper than a single Jr Frosty, then took 2 of the 5 coupons out to pay for the ones I got. After I was leaving,she chased me down to give me another coupon. The name on the receipt said Chiquitta. I don't know if she was just a cashier, amanager, or whatever. If you come here, I hope you're lucky enough to have her working. It may sound trivial, but I left therefeeling like I was special. You don't normally get that at a fast food place. Read more
Good service. Tried the new hot honey chicken sandwich. Was ok. Nothing spectacular.
I already love Wendy's again! Now y'all would get 5 starts if y'all stop taking stuff off the menu lol.. Don't let a pregnant... lady come in there and then tell her y'all dnt sell something that's right there on the menu! Update yall signs please. Read more
Poor customer service.. Place was empty.. Except for all the trash scattered throughout the store.. We are in a 'state of an... emergency'.. Literally bc of sum infectious virus spreading for lack of sanitation(or sumn) and this food establishment iscompletely filthy!! All tables were dirty,haf to clean our own tables.. floor was littered with trash and spills that was nevercleaned while we were there, even though cashier just stood at the register. Food took forever and manager kept complaining fromthe back that she wasnt getting help while i watched guys just look at her..smh Read more
We thought we could stop here really quick and get food for the kids after the parade. So, so wrong. Waited 23 minutes. Went up... to ask about our order. Woman said "does it look like there are burgers in that bag? Guess that's not your order then." Where isour order? "Does it look like I know? Does it look like I care?" After speaking to 3 other employees, we finally got a refund.Everyone in the line behind us left! Read more