Reviews for Sonic Drive-In in Temple, TX
Soggy burger, took forever and had poor attitudes. Waited 5 minutes for ranch with POPCORN CHICKEN that i ordered with, my... fiancee ended up having to go get it cause it took forever. Won't be returning. Just terrible all around. Read more
My last order I got my limeade with just the flavoring and flat soda. I only 3 tater tots in the small size. Just 3. I checked... if any were were spilled in the bag and none were. I got my onion rings, but only 3 tater tots. It usually takes a long timeeven when you order ahead of time in the app. Read more
Not a super pleasant visit this time around. For starters... I pull up to an empty stall which wasn'ttoo difficult even though... they seemed pretty busy, but I go to place my order, only to find out it didn't even work. Not really believing it didn't work,I sit there a little bit as employees continue to pass without saying anything. So I moved to another stall, and THAT one was onthe verge of going out, simply because the button took some messing with. Finally get it to work, only to have no one respond.The screen actually timed out I was waiting so long. Got it to work again, then this gentleman answered, and the way he wasanswering was just real short, a bit of an attitude it sounded like. Well the order finally gets placed and comes out. The guywhom brought it seemed nice, but definitely tired of being there it seemed. He was attentive and helpful, so that was a plus. Itook the food home, and the saving grace to this visit was how well the food was prepared, and the chili cheese tots werepacked! The kitchen won it this time, and I'm glad because it was all starting to look rough. Read more
They screwed up an order I placed in the app. I called and spoke to the assistant manager, who told me to come back and they... would fix it. When I was able to go back, the manager came to my car and told me he had no right to say they would fix it. Shealso told me she didn't have to honor the app, and if I had a problem with the app I should contact them. Consistently slowservice, mediocre food, and now getting berated by the manager when I asked them to fix their mistakes. Nah, I'm good. Wish Icould leave zero stars. Read more
If I could rate lower I would, wife sat for a half hour after the screen said so and so was on the way with the food. After... finally getting the food was told oh so sorry, they didn't realize they were supposed to bring your food cause they were busywith something else... Then on top of that didn't even get the ranch that was ordered. So all that wait just for poor serviceand people not being able to do a job. Read more
Our food was thrown in the bag, our burgers where soggy. We called and speaked to a lady (who?s name may not be said) who told... us she would replace it tomorrow. Then the store manger Dora, called back to argue that her staff was not in the place to tellus that and if we wanted to get a different foot long coney tomorrow we would have to bring the gross one back along with theburger. Day old food back to her restaurant. After her staff assured us we could get a meal replacement tomorrow. Corporate willbe called. We have been here before with problems of taking 20 minutes to get out 4 drinks while staff stands there and talks.Then asked to speak to the manger and had to wait another 5-10 minutes to talk to the manger. Read more
I had to give this place 4 stars because in the last 6 months the service is lacking and orders are just not made right or look... nothing close to what they advertise. I hate sending food back that may get spit on???????????. There's 2 particular carhoppersthat just really need a course in customer service. It's sad. Ontop of my latest visit and fist time trying this Twisted TexanCheeseburger and it didn't even come with the onion strings. And why does everytime we order mozzarella sticks it doesn't comewith marinara! It's frustrating! Lol. Specifically on the app it comes with marinara and doesn't have an option to even removeor add marinara sauce. Otherwise there are a couple of motivated carhoppers that enjoy their job and its nice to see that. Ialways try tipping those that are hustling and go that extra mile for their customers! I advise to order online. And sometimesit's so packed I just park in an open area and flag a carhop down and ask for my food. No biggie. But it does take them a reallylong time to answer you, at the station to take your order. I stick to online ordering. Read more
It?s impossible to tell which screens are broken and which ones aren?t. Ordered a double hamburger with no cheese. Got cheese.