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Reviews for Genghis Grill in Tempe, AZ

Brian Schultz 1 year ago
2

Four of us entered and were seated. One went straight to the restroom. Our server explained how things worked and took our... drink order. We ordered drinks, including a soda for the person in the restroom. When the server brought drinks, our fourthwas still in the restroom, so we asked her to come back before ordering. Once our fourth returned a moment later, we were readyto order. After 15 minutes, our server still ignored us. We finally asked another server to send her over. Our server walkedout of the dining area and into the back. She did not return. A supervisor printed out our check. We paid for our drinks. The other server apologized for the poor service and we left. Who knows how the food would have been. Clearly, customerservice is not a priority for staff or management here. I suspect that if not for the shopping area around it, this businesswould have shut down long ago. Read more

Holls 1 year ago
3

The food is great. However, we asked for noodles in one and got rice. It's pretty pricey, but if you download the app you get... good discounts. Love the atmosphere! Read more

Christy Carpena 1 year ago
1

Worst dining experience in a long time! This is not a huge restaurant and there were about 30 customers including our party of... 15. It took over 20mins to get our waters and we had to go get our own beers after asking 2 different people where they were at.We also had to get our own silverware and napkins! They served one kids meal Mac and cheese and the waiter said he would ?grabthem? but then went back behind the counter and never returned. Again, they were NOT BUSY! They were also out of pork, shrimp,steak, milk, Kieran Light, and margarita!! Each bowl of food had the smallest amount of meat added to it and took over 20mins tomake (the photo below shows 3 pieces of chicken in a small bowl order). I get that times are tough, but this place should not beopen if they can?t offer half their protein items and get customers in-and-out in a reasonable time. We arrived at 1:30pm, wereseated at 1:50pm, and didn?t not receive our full food and drink order until 2:40pm!!! Needless to say, we will NOT be returningand do not recommend anyone else go either. Read more

Robert 2 years ago
5

This food was really really good. The sauce oh yummy! gotta try the dragon sauce and the dragon onions. We also got cocktails to... top off our lunch and everything was a win. The two cooks I think one was named Chris they were awesome super friendly justseemed to enjoy what they do. If we lived here this would become a regular eating spot for us. So build one in Flagstaff! Read more

Piesnatchingnome 2 years ago
5

You can always have a great meal and some great drink specials here. The Stir Fry bowls are great. You pick what you want and... they stir fry it for you. The drinks by my favorite bartender Mike are always on point! Great place to hang out with afriend(s) and just chill out before a movie. Read more

Mala Mishra 2 years ago
3

The food turned out to be tasty, but didn't like the way u get to make custom bowls as compared to other Mongolian grills..

Ricardo Acedo 2 years ago
5

I really like this place. If you are not good mixing ingredients for your bowl, you can try one of the receipts they have. Good... quality ingredientes, great attention, great location. Read more

Jennifer Villa 2 years ago
3

What a train wreck. There were 5 people at the bar and two other couples at tables. We ordered 3 bowls, one of them to go. I got... my bowl, 25 mins later we got the to go order, incorrect they?d already told us, and after 15 more minutes my husband finallygot his meal. We were then told they forgot the sauce on his and wanted to know if we wanted his food thrown back on the grillwith the sauces or just to bring them over. My meal is cold, his is hot and incomplete, can?t put partially eaten food back on agrill, so he?s dipping. Luckily the server was very good, apologized profusely. Wasn?t her fault the cook was a horriblydisorganized mess. The food was good, but not worth the hassle. Read more