Reviews for Cold Stone Creamery in Tempe, AZ
They don?t have a comments section on DoorDash and I tried calling but no one ever answers. I always have to order birthday... cakes from another location because the phone is never answered. Customer service is absent here. Read more
Really friendly staff, great ice cream, loss of one star because the straws for the milkshakes are so thin and flimsy that I had... to suck hard enough to get a migraine and make my wife leave me. Read more
My girlfriend loves coming to this location as it is one of the few locations that have dark chocolate. However, she is allergic... to nuts and whenever she lets the employees know (so she doesn?t die of cross contamination) they always make a face, sigh, mockher, and / or roll their eyes. Just because they have to accommodate her by making it in the back. This is our 4th time comingto this location, and they have done it without fail all 4 of those times. We will no longer return to this location, purely forher safety. We should feel comfortable with the fact the employees will take care not to contaminate the food, seeing eyesrolling and mocking does the opposite. IF YOU HAVE AN ALLERGY, GO TO A DIFFERENT LOCATION. Read more
As a part of the rewards I received my BOGO for my birthday! Ordered a 'Love It' cookie dough with reeces cup and it was... delicious ???? Read more
Very disappointed with today's service. We wanted to get a fresh and crispy waffle, but they said they are were made in the... morning... I remember they would prepare fresh ones even in the evening, so strange this time. Hope it was only one timeexperience, since this was our favorite location before... Read more
I love ice cream. ???? Stopped in before a late night rush for a treat. I got the new cake batter ice cream which I liked but I... don?t think I would get again. My favorite is the birthday cake remix, old stand by. Love that you can add your own mix ins too.I was sad that I left a tip and they didn?t sing for me! When did they stop doing that?! That?s the only reason I left a tip! Read more
Employees went above and beyond in helping me come up with this awesome creation! Raspberry sorbet with pistachio and reeses... chunks. Mmm! Read more
They need to rotate out their old toppings for freshness. Got some walnuts that were stale. Shame because they usually have... really great products. Read more