Reviews for Charleys Cheesesteaks in Tempe, AZ
First impression waiting at the register I was looking somewhere else and turned around and the person at the cash register... didn't acknowledge me or anything so I asked if they were ready when they should have asked me if I was ready then we orderedboth gourmet fries and drink and only got one gourmet fries and drink the person at the cash register did not ask if we wantedsmall medium or large which would be an upsell for the company no greeting no have a good day nothing from anybody 135 in theafternoon Tuesday September 27th I'm not impressed Read more
Charged me for beef rather than chicken. Ketchup dispenser was out but just enough to splatter on the sleeve of my blazer. Asked... for a couple napkins but was told they "ran out". A less than positive first experience. Read more
Zach Mckenzie the manager is the most disrespectful person I have ever dealt with in my life. I cannot understand how he was... hired as a manager he has no regard for customers or does he care for the owner of this business. This person was hired to makethings right when someone else makes a mistake but, instead made matters worse and did not even attempt to make it right. I willnever ever visit another Charley's again. Much less this location...if you love Charley's as much as my family does go toanother location. Don't expect to be treated with a smile or like a human they treat you like an order number here. They arealso promoting kindness with a message on their large plastic cup drink with a message on there to be kind because every act ofkindness creates a ripple effect. That is where it should start by teaching their staff to be kind and not rude to others. Yournot doing us any favors we spend our hard earned money here at least four hours of our hard work to pay for the food you areproviding. There is other reviews saying how rude they were also treated by the staff so many complete different strangerscould not have had the same experience unless it is true. I noticed that all good reviews are mostly addressed but rarely thebad ones. Maybe we should start there stop saying you will correct the issues and then do nothing about it words are just words.Read all the reviews before you go spend your hard earned money here especially in these hard times! Read more
Always good cheese steaks. Service was surprisingly good, better than expected at a mall location
I ordered the Philly Cheesesteak sandwich and it was really disappointing, I expected it to be good or at least mediocre. The... meet was dry and incredibly salty(incredibly salty food is a sign of trying to mask the flavor of expired food). It was reallygreasy and after I ate it, I had a horrible stomachache. They did not take my 5 dollar coupon I had from the app. Read more
The food is Fresh and tastes Awesome! The employees are professional and nice Try the cheese fries ???? they taste great! And... of course they have probably the best Cheesesteak in town! Read more
Love this place! Eat here as much as I can! The employees and managers are GREAT, very nice, professional and friendly ? The... Philly Cheesesteaks are better than many sit down restaurants and their lemonade and fries are awesome too... ???? ???? ???????? ???? Read more
The energy at noon on 10/17 horrible No napkins yet did not offer paper towels Service sucked white guy with glasses no customer... service either rude or on drugs today. Try serving me old fries just attitude ???????????? I will not visit anymore...... Read more