Reviews for Baskin-Robbins in Taylor, MI
The woman that helped us was super friendly & fast! Great customer service. However, the temperature inside the store was so... hot! She looked over heated & we could not stay in the store to enjoy our ice cream at the tables because it was so hot inside. Please turn some air conditioning on inside an ice cream shop in this awful heat! Read more
I was looking forward to going to "31"Flavors and a was very disappointed to find that under the "false advertising sign" they... only had 20 flavors not the, advertised, 31. I don't know what is going on with the Baskin Robbins chain but this is the samething that happened at the Dearborn Heights and the Dearborn locations. Three stores in one day with only 20 flavors. I won'tever be going back. Rick Zorn Read more
Thought 3rd time would be a charm...it wasn't. 3rd Door Dash experience with this location and it's a nightmare every time I... go. As long as you're a warm body, they'll hire you. Nobody knows what toppings go on anything on their menu. And they "never"have sprinkles?? Read more
Tonight I received terrible customer service. I ordered a large milkshake and I received a small milkshake I had only realized... because of the total when I told the employee that he had only charged me for a small instead of a large he responded ?wow. Canyou ask him to make it I have to mop and sweep.? That is extremely disrespectful and inconsiderate I was there before closingtime and I do not feel that it is good customer service to rush out your customers while they are there still with plenty oftime to spare before close. He ended up making up the rest of the shake, but even that tasted like he hadn?t added enoughingredients it tasted like a cup of milk Read more
Asked for a snickers sunday and then the workers asked me what I want on it like they didn?t know that a snickers sunday was on... their menu. Ice cream also tasted like its been in the freezer for a really long time. Also didn?t get any snickers pieces in mycup as well. Read more
The woman who took my order was rude and she seemed to want to rush me along as soon as possible. Then I ordered an iced coffee... with cream and sugar and she put so much sugar that I could taste the sugar grains. Read more
Been to this Baskin Robin's dozens of times, it's everything you would expect from a B&R location as far as the products... offered, this location is clean and well kept every time I come. The service is friendly for all hours but he warned the latershifts are generally staffed by only one person and unfortunately the nice gentleman that usually does it has a very hard timewith English so you will have to be patient and be prepared to do a lot of pointing but otherwise this is a routine stop for meespecially for breakfast as it is a bit more affordable than McDonald's. Read more
Ordered off UberEats. Didn't get two of the toppings and whole item (scope of ice cream). The ice cream we did get was... definitely old, with freezer burn. Read more