Reviews for Carl's Jr. in Los Angeles, CA
Terrible staff! I went to the drive-thru, then realized later that night that the young male cashier hadn't returned my ATM... card. I immediately called, but got their voicemail. I left a message, then called again in the morning. The young lady whoanswered confirmed that my ATM card was there, but did not apologize for the restaurant's error. She just said, "Yeah, it'shere." I went to pick it up later that day. 2 different staff looked for it in several places, including the safe, but could notfind it. Another staff member, an older woman, was on break, sitting nearby in the restaurant. She started speaking in Spanish(which I do not speak) to those looking for my card. Then after asking me what time I came to the drive-thru, she said it wasnot possible that my card wasn't returned because she was the only person working at that time, and she did not serve me. Sherepeatedly told me there was no young male cashier at that time. She said I must have gone to a different Carl's Jr! I told herI was certain it was this location, and the cashier I spoke to on the phone had confirmed that my card was there. She keptarguing with me while the other staff looked nervous. I asked her if she was calling me a liar. She said no, but repeated thatshe was the only person working at the drive-thru. In Spanish, one of the other workers told her to call the manager, which shedid. After the call someone looked in the safe again, where they found my card! The older lady who had been on break was nowbehind the counter , standing in front of me. She was still arguing with me, even though I had been proven right! Holding mycard up for her to see, I told her that instead of calling me a liar and arguing she should be apologizing! She rolled her eyesand said a weak, "Sorry," then continued to give me attitude! I couldn't believe it! I told her I did not appreciate beingtreated in such a rude manner, especially after having driven 10 miles to come back for my card, which had alread Read more
A great stop in Tarzana: Was Tarzana the home of the Tarzan movie serial workers?
The employees are very friendly and fast. I goe there 2 times a week.Great place to dine in as well.
If you like Carl's Jr then this one is a good version of them. Not my first choice for burger place but it was convenient today... and my breakfast burrito was good enough. The staff was nice and friendly. And the restaurant seemed clean and not busy. Read more
Staff was courteous. Our orders were delicious (and correct). Venue and bathrooms were clean. Ample parking. Will visit again!
Amazing drive thru service!! Ordered 5 Chicken tender combo everything was so fresh! I believe the lady that took my order was... Cindi ! She was so nice and attentive. Can?t wait to come back again. Read more
It's clean and there were no people, maybe a few. Actually I went there to try now my favorite "Beyond meat" meatless burger is... the best. Read more
Good food but service is okay.