Reviews for Tropical Smoothie Cafe in Tampa, FL
Ordered online and got 6 smoothies. The smoothies were good and we had bought 2 of the edible straws. When I got home I realized... the straws weren?t there. I called and right away the lady that answered the phone was very snappy. After I asked if we couldget a refund for the order she said no, so I drove back again to get the straws. When I got there she immediately got snappywith me and the other employee trying to help me. She then proceeded to whip out her nicotine and BEGAN HITTING IT RIGHT INFRONT OF ME and other customers. Very unprofessional and she as an individual should definitely not be working in customerservice. Read more
Never coming to this location again and telling anyone I know in this area to avoid it. I?ve been to multiple tropical smoothies... and have never had a problem. The quesadilla barely had any filling in it and what WAS in it was all in the middle and it wasbarely cooked. I wish I would have checked the food before leaving. I?d have gotten a refund. So disappointing and looking atall the reviews now, I see that this has been a problem for a while. Read more
This location desperately needs more employees and serious managerial change. I would give a 1 star to location itself. The... employees deserve 5 stars for working so hard during a busy lunch rush with orders coming in from online, doordash, and instore. There were only 2 employees who were running around trying to do their best while being hounded by customers waiting. Iwould genuinely give this place 5 stars for the customer service, but I can't because they seriously need more employees. Theemployees don't have time to clean stuff in the middle of the day and I can imagine that being this busy on your feet all day isso tiring. I genuinely feel bad for the employees and I hope they get the help they deserve. I had patience even though mysmoothie was slow because of how hard they were working to fill all the orders. So that's why it's 3 stars. Read more
This location is probably the worst I?ve been to even though I live tropical smoothie. This specific location smells awful every... time you walk in and need a deep clean or two. The staff that helped me today were mostly likely still in high school and wetalking about my food and smoothie being messed up right in front of me without intent to fix it. They also just stood on theirphones eating snacks behind the counter with guests inside and were not professional or attentive at all. My biggest hope isthat whoever their boss is sees this (Friday 7/15 3-4pm) Read more
Ordered lunch via their website to be delivered to my job. Waited for over an hour just to never revive my order. Wasted my... break and gas going to the location to see if they could remake my order I didn?t even want my money back for the order just thefood. I was willing to go get all about the delivery fee as well as the tip for the driver. Not only did they refuse they didnor refund me my money. Tropical smoothie will never again receive my patronage. Worst location Read more
I?m never petty enough to go on a website and leave a review but this location is awful. Workers are so lazy they send out food... like this. A quesadilla is not That hard to make and put in a box correctly. And the girl at the counter was rude. All thefilling was thrown in the middle Of the tortilla shell the rest was just cooked tortilla and as you can see this doesn?t evenlook like a quesadilla it quite literally looks like somebody bald up a tortilla and threw it in the box. Needless to say Ithrew the whole thing in the trash Read more
This store needs to close already. Smells like rotten eggs every time you walk in. They never pick up the phone. The blenders... are disgusting. Food and smoothies are not great. The worst tropical smoothie location ever. Which sucks cause I love this placebut refuse to visit this location. Enough is enough already. Take action please. Read more
Absolutely in love with this place! The staff at all locations are REALLY great, very fast, they offer dine-in, pickup, and... delivery. I'm a customer for life, I love the rewards points system, so easy to earn and you're always unlocking free food,smoothies, supplements, etc. Highly recommend for anyone looking to lead a healthy lifestyle and have it taste AMAZING along theway! Read more