Reviews for Dunkin' in Tampa, FL
This dukin is terrible. I asked for a large Matcha Latte, when I drove up to the window they handed me medium. I told them I... didn?t order medium I ordered large the woman at the window told me she couldn?t take off the medium and replace it with a largebecause she already charged my card. Her attitude was coming through the window.I was so upset because the customer is alwaysright and I would?ve payed the difference and even offered to. I was so upset I drove off without getting my hash browns that Ipayed for. This isn?t the first time I?ve had issues with this location. I will not be coming back instead I will go to theDunkin? on Sheldon better service. I suggest management teach their staff what customer service is if ultimately I was payingmore money for the large which is more money for them. Messed up my whole morning! Read more
I've travel a lot and have been to MANY DD stores. This is By Far the WORSE. I live near this one so we have gone here a lot... over the last 7 years. It doesnt seem to get any better with new staff. I've gotten so many cold sandwiches that I startedordering them asking for it to be cooked. Throughout 2022 it has definitely hit its peak. You will be asked over and over torepeat your order and I promise you, it will still be wrong.??????? Its like no one is communicating inside there. And thepeople at the drive threw have never done it before. And they are always out of items. We now go out of our way to go toanother location because I just cant take it anymore. Read more
Scott is a great staff member very helpful! and super fast! This Dublin is very good!
The customer service is trash. Complete attitude when taking my order and poor body behavior. My suggestion is if you don?t like... what u do get another job that she can enjoy. Negative soul needs some cleansing. I feel sorry for person like that. I will notbe spending my money there. I rather take the extra miles to go down Hillsborough or Sheldon. Read more
The most consistently slow Dunkin' Donuts location. There is a line practically out the door and I've been standing here for 14... minutes and the employees haven't managed to accept one additional order during this 10 minute period. Frustratingly slow andunapologetic. I'm 12th in line, do the math. Completely mismanaged. Thanks for wasting our time. **Update** my family of sixjust walked out. Read more
I went in and ordered a coffee and a breakfast sandwich. I was told to park and they would bring out my sandwich. 20 minutes... later and they still hadn't taken out my sandwich. I went inside to ask if my sandwich was ready. There was about 8 emoyeesworking and about 5 other customers. As soon as I got in someone was complaining because they has been waiting for 15 min to get2 dozen donuts that they had already paid for. The guy making the sandwiches didn't look like he even wanted to be there andwasn't even making anything. When someone asked him about their food he just threw the bag with his food at him. When I askedthe girl at the drive thru about my sandwich she told that she wasn't the one making the sandwiches therefore it wasn't herproblem. Finely I saw another girl just clock in and asked her if she could please check on my sandwich. I got it 5 minuteslater so I probably waited about 30 min to get a sandwich. When I get home this is what I got! A sandwich with no top to it smh.Worst customer service ever. Don't waste your time coming here Read more
don?t waste your time because they don?t care about yours!! I waited in the drive thru for 25 minutes with only FOUR cars ahead... of me. It?s like this EVERY.TIME. And then after having to wait for so long this is how my coffee looked?. This was acelebratory getting myself coffee this morning and now I?m adding my own cream and sugar to what was supposed to be a sweet coldfoam cold brew. I?ve been to this location multiple times since moving to the area and it?s sad to say the inside service isjust as bad. Sad but I?m gonna have to find another coffee stop because I can?t support the lack of care for what they try tosell. If the food lacks and the service lacks? what?s left? Read more
Went here in September and got breakfast in the drive-thru, took a few minutes, but was an otherwise positive experience.