Reviews for 1 Fresh Stir Fry Grill in Tallahassee, FL
CUSTOMER SERVICE is TERRIBLE! The owner laughed when I called him to complain about the service we received from an employee... that was very disrespectful when my husband tried to inquire about a vegetable bowl. My chicken bowl contained more vegetablesthan his veggie only and consisted of 3/4 full of noodles. The employee's response to the situation was to tell my husband,"That If he wanted to have more vegetables in his bowl this was not the place for him to eat." The treatment and response aftermy husband's order was made incorrectly with the employee storming in and out of the restaurant and ultimately quitting while Iwas on the phone with the owner. The owner complained to me about having to hire someone new and joked about knowing anyone whoneeded a job. He too was rude about the whole encounter and when I asked if he was going to apologize for how we were treated athis restaurant he replied with "Why do I need to apologize?" I stated, "Because we were treated in such a manner at yourestablishment" and he responded with, "I have nothing to apologize for." Save your time and money for a place that will valueyour patronage and support! Read more
delicious food! they way too order was super different and so much easier
The food is usually good, but this is the second time they've given me obviously expired tofu. This tells me they lack caring... for their vegetarian ingredients and I had to suffer through stomach pains for the rest of the day. You shouldn't be givingpeople food past the expiration date and this OFTEN Read more
LI came for dinner to One Fresh. I ordered what I always order, tofu, veggies, sauces - no starch. I don?t order extra veggies.... I eat the regular amount. The staff said, if I didn?t order a starch, I have to pay $2.99 more (for not having a starch). Ididn?t order or want extra veggies. I feel sure this isn?t accurate. I didn?t order. And if I have to pay extra to ?not have anitem?, I won?t be eating here any more. I?ve been eating here since you opened this restaurant years ago. I?d like to know ifthis is your policy or how to order if I want to eat just a regular sized stir fry order of veggies and tofu. Read more
Told the cashier I wanted her to make sure she add Alfredo on my stir fry. Took three bites and the pasta tasted like it was... just out of the water? explained to them the plate had no Alfredo they insisted that it did and charged me for a cup of Alfredomy other plates was missing other toppings as well and they wanted to insist they was there. Read more
I order here usually for lunch at work with my team. We get 4 or 5 meals and haven't had any major problems. I've only had the... stir fry. I was getting the chicken but I didn't like it the last couple of times so I got shrimp and pork this time.. it wastasty. My coworker got the Philly today, they forgot the mayo when she asked for extra, but no big deal. Service when pickingup is ok. Read more
My family just visited here for the first time. I'm on a very limited diet (basically vegan, except even more restrictive than... that) due to several medical issues, so eating out can be more of a hassle and disappointment than cooking for myself. However,this restaurant made eating out very easy by allowing a great deal of meal customization as part of their normal selection! Mydining companions were a little unused to this style of ordering, which involved using a marker to circle items in each categoryfrom a laminated menu to create a completed dish. They didn't realize until after ordering that you could select more than oneitem from some categories on the menu. Even so, EVERYONE was very happy with their meals. We all ordered off of the stir frymenu, but I'd be happy to try some of the other menus in the future. I didn't get a photo, but the restroom could definitelyuse some improvement. The floor was pretty messy with a big puddle when we visited, and overall it looked kind of ramshacklecompared to the welcoming and intentional vibe in the dining area. But I'm thankful that I didn't let a slightly dodgy lookingrestroom steer me away from an enjoyable dining experience. Read more
This was my first time at 1 Fresh. The dishes a fully customizable and there are so many ingredient options that it was hard to... decide. The service was friendly and I got my meal in less than 10 minutes. The portion size was also impressive. Read more