Reviews for IHOP in Tacoma, WA
My boyfriend and I had a wonderful experience here. The manager is very friendly and isn't afraid to step in when the staff is... short handed. Despite them being short handed today we had very friendly and efficient service and the few staff members weredoing a great job of keeping the restaurant space clean. Our server Christina always had a big smile on her face even when shewasn't interacting with customers. A wonderful first visit for this new location thank you guys! Read more
I wish I would have taken photos. The eggs Benedict was spectacular. Even my kids had to take a bite. The childrens food was... adorable. They had apple sauce to add for my 9 month old. Their shakes were phenomenal. For being busy the food was stillprompt, as well as delicious and staff was friendly. Surprisingly everything was very well put together and the rhythm to getyou in, seated, and fed was precise. I will definitely be returning. Read more
Delicious fresh and hot food was served. My server was kind with smile.
It's an IHOP. It's new! Never seen a new one before so we stopped by on a Saturday morning for breakfast. Did you know they... have a senior menu for ages 55+ ? Well, they do. Also kiddie food. And food for everyone else too. The usual breakfast stuff ofpancakes and waffles, bacon and eggs. Lunch fare of burgers and fried this n that. Coffee was okay, not stellar but about whatyou'd expect here. Orange juice was ice cold and good. Syrups on the table included regular, blueberry, strawberry, andpecan. Wait staff seems really nice and really hard working! Lots of families, seniors and even just good friends hanging outhere and enjoying a sunny morning. Yes, because they have outdoor dining!! Very nice. Great spot to grab a meal or meet withbuddies. Ample parking. Easy access from a couple different sides. Again, it is a diner, not a fancy food place, so just enjoythose basics and not having to cook or do the dishes. Glad this IHOP is here. Read more
Clean, friendly, yummy. Service was pretty quick. You could tell they were short staffed, but they put forth every effort to... make our visit a pleasant one. Their signature sauce, while simple, paired well with both fries and chicken while not takingaway from the flavors of the sweeter items. Good did not all come out at the same time. Kids platter was missing some componentsthat changed it from happy pan akes to chocolate overload. Overall, good enough to earn my tip. Read more
Great waiter. He was so sweet and nice. I believe his name was Kaiden. as well as the rest of the staff. Not their fault the... food was horrible. Fries was cold. We all had fries but most of us seemed like we had left over fries crumbs with our meals andbarely any with my steak dish. Felt microwaved. No crunch for any of our fries. Food was cold. Lack of sauce in the the steaktip meal. Like the steak tips were barely fried and rubbery tasted bland and yuck! It was disgusting. Maybe give it another yearso chef can improve! I told them at the end they said they could?ve made it again. But we we?re too busy to wait all over again.?Just do it right to YOU?RE BEST the 1st TIME? Read more
Well, when we walked in there were about 5-7 groups in front us. That was very surprising since the parking lot of only about... half full. Looked around and stopped counting at 15 clean and open tables. The hostess said it would be about 20 minutes for atable. I thought that was odd considering how empty it was. Then thought well maybe they don't have staff for that section. Thatwas not the case at all. The manager came up and told someone to fill all the tables. That person left, assuming went to break.Someone else came up and started seating groups very slowly. After about 30 minutes total waiting I interrupted a conversationbetween two hostesses. I asked what was taking so long to seat all the groups when there were so many open tables. She told methe manager said to seat one group ever 5-10 minutes. So we were waiting for no reason. The server was pleasant and did we goodjob. Now onto the food. For only about half the tables full it took a surprisingly long time to get our food. No large groupsnot very busy. Not sure what's going on with that. The portions all seemed like they were off the kids menu. Seems the priceshave gone up and the portions have gone down. Being a brand new building and open less than a week I can understand some of thelearning curve as all of the seating staff seemed to be very young and this might be their 1st job. But for a manager to tellthem to wait that long to seat people is unbelievable. If they are trying to manage the work flow for the kitchen staff theyshould at least seat people and let the servers manage that with staggering orders going back. Read more
This is a newer IHOP. So we decided to try it out and figured it would be like all the others. We were very surprised of what a... great experience we had. First off they told us that they were very understaffed. You would have never knew it. Our server(Katie) was amazing and was on top of everything. She was super friendly and we enjoyed talking with her. And what we thoughtwas the manager (Rick) was awesome also. Come to find out that he was a new hire of only a couple days. Both of theseindividuals deserve so much love and appreciation for their work above and beyond our expectations. Read more