Reviews for Wendy's in Syracuse, NY
By far the slowest and most incompetent Wendy's I have ever been to. I was the only 1 in line last week, with a mobile order and... it took 10 minutes. Takes forever and the last 3 orders there were either incorrect or missing things. DO NOT LEAVE DRIVE THRUWITHOUT CHECKING ORDER. Read more
This store was having a rough night and they were short staffed, they're systems were slow, and they delivered the best food.... The staff at this store deserve better. I say everyone gets a raise. Today is 10/31/2022 ?? Read more
This Wendys is always slow. Even if you are the only one in the drive-through. Three different guys I encountered did not speak... or reply to a thank you or have a good day. Did not listen to what was wanted. Had to repeat it three times, and even the girlinside heard me and told them. One guy was on his phone with his girlfriend at the food pick-up window. Never got an orderwrong, only not hot, which that's because the cheese is ice cold. They shove everything in one bag. I honestly do not want mycookies sitting on the fries. Even told them. Ordered two biggie bags. That means two bags. Not shoved in one. The inside isnever open, which shows laziness in the employees. It is fall why would I want to sit outside or in my car. Covid excuses arejust that excuses. This is the only Wendys I have never seen a manager to speak to. Read more
I know I said I would not go back to this Wendy's unless I was just using the restroom, oh my God this place had french fries in... every corner in the dining area on the floor the whole store was sticky . You could tell the store has not been mopped forweeks. Read more
I ordered rwo Caesar salads with grilled chicken, one I asked for extra grilled chicken. When I looked at the salads I didn't... have the extra piece I was suppose to on it then was told there be a 7 min wait and this was at 11:30 am, so I had to take acrispy instead. Got home with the salads and they didn't look any better. What has happened to Wendy's the quality has gone downhill. Read more
Ordered food on delivery app. Ordered Nuggets, fries, burgers and drinks for 2 adults and 2 kids. All the nuggets were spicy... even though I asked for regular. The nuggets were for a 4 and 3 year old child. The 3 year old is epileptic and has ketotichypoglycemia and can not have spicy foods. All the fries were missing. All the burgers were missing. Ordered two drinks. One tasted like it was cut with water and the other drink fruit/syrup smelled spoiled. Read more
If you have the app it would be easy to order. I have had my breakfast sandwich not made correct on two occasions (no cheese).... So when ordering don't drive away without checking your order. Food is always fresh and hot. I do wish they used shreddedlettuce instead of romaine. They just lost a breakfast customer (3 strikes) 1x a mistake 3x ? Where is my cheese I payed for iton two sandwiches and got no cheese on both. Read more
The line is always extremely long in the drive through. I?m not sure why but it?s been like that for the longest time. I... understand that a busy drive thru means good food but it shouldn?t take 20 plus minutes when there?s only 5 cars in front ofyou. I will make the drive to Cicero or mattydale which isn?t that much further to get a better faster experience. Read more