Reviews for Mona Lisas Ristorante in Syracuse, NY

My grandfather made reservations 3 weeks in advance for Thanksgiving day dinner.. We got there and of course... not on the list.... Then some how they found us for 2:15! ..yet still had to wait an hour to be seated waiting awkwardly in the entrence area ... Atthe table service was very slow and witnessed other patrons not even getting greetings by a waitress for 20 minutes, becameannoyed, and left... We finally got our food and it was terrible!! ..Under luke warm!! Big disappointment, Ruin my wholethanksgiving $162 after the fact... Read more

Mona Lisa?s is such a fabulous place! We took our family out Thanksgiving dinner 2021 and 2022 and we are booked already for... next Thanksgiving! The Thanksgiving buffet was above and beyond ! The food was so delicious and the variety was awesome withturkey, ham, prime rib and haddock and the best sides that you can imagine! The restaurant had an awesome menu snd the bestfish fry ever! Carmen, the owner, is awesome! His staff is so professional and courteous! We highly recommend Mona Lisa?s fordinner, events, and special occasions like Thanksgiving! Best food ever! Mona Lisa?s is the old Morgan?s on the west side. Welive in Fayetteville and it?s our favorite restaurant ! Read more

Went to a disasterious Thanksgiving dinner buffet there yesterday! Upon getting there we saw a reservation list THEY could not... read. Before entering we were told the buffet was a one plate buffet. I have never heard of a one plate buffet, and checked tosee if their web info mentioned this, it didn't. $50 for one plate of food?????Lobster Surf and Turf costs less!! We went andgot our food, several advertised menu items were not there. What was there looked AWFUL! They had baked very thin Turkey breastwrapped around some sort of Stuffing loaf. Which was literally the dryest /hardest Turkey I had ever seen! Most of the otherfood was just bland! These people do not know what they are doing...PERIOD! I have eaten the Thanksgiving Buffet at TheCraftsman, The Brae Loch, both had 10x the selection and wonderful food. But we wanted to try something new. Thanks for endingour trying new places! We'll stick with the winners from now on! Was this somehow just our opinion? The ladies right next to usloudly got up and left in disgust. The large party also right near us told us they had waited TWO HOURS to get served! We won'tbe back! Read more

Mona Lisa?s catered our wedding this past weekend and they deserve more than 5 stars. The food was incredible and exceeded... expectations. The tables looked beautiful. There was constant communication and they even made us special cookies and menus withour names on it. We couldn?t have picked a better caterer for our wedding. Read more

So disappointing, came here for the first time for a birthday dinner with family. Got to the restaurant at 7:20 pm but weren't... served until 8:44. After the long wait we were excited to finally get our entrees, the food smelled good but apparently thatmeans nothing when it comes to taste. The pasta was slimy, the chicken and clams tasted canned. I could go on. 3 out of 4 plateswere sent back, barely took a bite from our plates but were still charged full price. Speaking to the manager was pointless. Shewas very rude and treated me as if I was just trying to get a free meal and not pay any of my bill. Which wasnt the case. Sheasked me what I didnt like about the food then told me I was wrong and that everyone else that comes in loves their food. I seenthat the conversation was going no where. Never have I experienced such an unprofessional staff at a restaurant. Please saveyour money and do not eat here. Read more

After a couple years of marginal take out meals, we finally hit a home run! We just enjoyed our first take out from Mona Lisa?s... and it was marvelous! My wife had the chicken and biscuits and I had broiled haddock. The meals were both excellent! Hot andwell prepared. Large portions of everything. The salads were fresh and perfect as well. We were both very pleased and impressedwith our first Mona Lisa?s meals. Read more

Celebrated my daughter?s 29th birthday at Mona Lisa?s Ristorante. Everything was delicious for all ten of us! HUGE portions (we... all got boxes to take home for lunch the next day), and the Chocolate Mousse cake was to die for ???? Heather was our server,and did such a great job! It?s a beautiful little Italian restaurant atmosphere in there ?? Loved it ???? P.S. They make theirown pasta and you can tell?Delicious ???? Dishes we got and loved: Chicken Riggies, Meatball Riggies, Chicken Piccata, ChickenFrancais (sp?), Raviolis, Eggplant Parm, and we also got the calamari, the antipasto and the Italian plate for appetizers.Everything was delicious. Read more

First time ordering delivery from here. Idk where to start. The WHOLE order was incredible! Just perfect. Piping hot, more than... generous portions and incredibly tasty. Hubby got the meatloaf, potatoes and a salad with house blue cheese. Potatoes were realand not flakes, meatloaf was soft with a BBQ tang and definitely NOT cisco! I got ravioli and meatball. Meatballs were a bitheavy but very satisfying. The raviolis had a strong black pepper taste which suits me just fine. The tomato sauce was smoothtasting. Not overly acidic and definitely not sweet..I despise a sweet tomato sauce..the bread slice had a nice bakery styletaste. I wish the crust was a bit crustier...lol we also go the bread pudding. If your diabetic be cautious. It's dangerouslysweet but it tasted so good!! Paired with the homemade whip topping it was heaven on my fork...it was a bit pricy at $8 for 3small slices but the amount of flavor packed into it evened it out. One slice was enough for me. It was packaged with respectand care of their food, and the customer. Each item was wrapped tight with plastic wrap including the bread slice. The dressingtasted house made too....or at very least a doctored up commercially made one. Either way it was very nice. Croutons were housemade...ive never had a deep fried crouton and although it tasted of oil and spices it wasn't squishy or soggy. They paired wellwith the crisp lettuce. $51 order and it was well worth it. We will eat there again. Read more