Reviews for D.P. Dough in Syracuse, NY
You can always rest assured your food will take forever. I believe most of what they prepare is ready made because the cheesy... bread had lines where it should have been cut that looked like they were there before they bakes it. That being said it is openlate and I could always go somewhere as I have eaten there multiple times. Read more
This is the most terrible, non consistent, inconsiderate establishment I?ve literally ever encountered! DO NOT EAT HERE! I... ordered my food at 12pm called at 2am to see where it was waited on hold until 3:30am the lady then goes on to say 10mins I sayokay and didn?t receive until 4am food was no longer fresh just old cold food that sat in a so called warmer for 4hrs! Don?twaste you time or money here you will definitely be disappointed! Read more
EXTREMELY RUDE AND HORRIBLE CUSTOMER SERVICE. I ordered my food at 1:40. I called at 3:30 asking when it was going to be... delivered. I then spent 12 minutes on the phone with this guy because he said he couldn?t find my order. I asked him to look inthe orders that have been already taken out and he miraculously found my order and said a delivery driver was on his way withit. I called back at 4am and was left on hold for 15 minutes. I used a different number and called back and they answered andsaid that a Grubhub driver was supposed to come and get it and never did. I then called Grubhub and they said that therestaurant lied to me and that they were the ones that were supposed to deliver it. I called them back and they rudely hung upon me. Regardless if this is the only place to order late night. DO NOT ORDER FROM HERE. Here is three hungry nurses workingdoubles that now have no where to order food from because they waited until 4am to not deliver our food. Read more
Never have I heard of this place until tonight August 11th 2022 my friend mentioned it to me as we was leaving a a bon fire and... I suggested I was hungry. She was telling me all about your place so me and my partner decided to try it and glad we did despiteall the bad reviews we saw. This place is delicious we did the family deal each got two calzones each and then some bonelessgarlic parm wings everything was cooked perfectly and so good I love your open until 4am also we will definitely be orderingagain soon. Read more
This was one of the most idiotic encounters of my life. No other way to describe it. After purchasing the food order for... takeout, my gf handed me the receipt, and I snapped this photo of it. (Take a look at the attached photo). Why? Just to have aphoto of it, in case we misplace it or whatever?And we did. So, after ordering late at night (waiting on a long, 25 minuteline,) & having the food take at least 90+ minutes to make? We randomly happened to misplace the ticket. No big deal? took aphoto of ticket ?#195??we?re good, right? Should be a non-issue? THEY WOULD NOT ALLOW US TO COLLECT THE FOOD, even as we showedthe exact ticket of purchase, in high resolution, AND EVEN pulled up the APPLE CARD, TAP N? PAY, DIGITAL RECEIPT TO MATCH IT????? Nope. I was so confused by this at first?? Then argued politely for a minute, Then argued with a bit more urgency, thenconfirmed with them? that they weren?t kidding and that they were not going to give us our order??? ?Then just walked out. Thestaff is incompetent. The ?manager? woman is the most incompetent of them all. To put it lightly? she is incompetent. She isunpleasant, irrational, naive, & just straight up ignorant. Obviously, we charged it back? out of principal alone. Wish Icould give this 0 stars. Wish I could do more to smear this place. And I?m someone who virtually never has problems withanyone? anywhere? nor am I someone who writes reviews like this, lol. F**k this place though? (with a vengeance) Read more
One word horrible. Try to call twice and the manager hung up on me would not come to the phone, rude. Food 40 minutes late and... cold. Read more
There is what looks like oven cleaner on the bottom of my calzone. And it clearly from the picture is a chicken bacon ranch... calzone. So there shouldn't be anything like this color on the outside of it. Yes I did order it off Doordash. I have been inthe hospital because my daughter was born yesterday. And I can't leave due to covid restrictions at the hospital. So yes we havebeen ordering food online. The whole time. And so when I called the ladie answered a guy answered and I explained what was goingon. Cuts me off and is more than happy to just tell me I need to call Doordash. Then is more than happy to never order fromthere again. The worst customer service I have ever had. No one even cared they sent food out there door with chemicals on it. Read more
I ordered last night, I?m vegetarian, and I don?t eat meat. I ordered cheesy tots for myself, and received them with bacon.... Called today to get it fixed, I wasn?t going to call at 3am and I thought they were closed, and they told me I would?ve had tocall last night and they refused to refund me. Unbelievably, I?m vegetarian and I cannot eat meat. Read more