Reviews for A&W Canada in Sylvan Lake, AB
You know how coffee at A&W used to be almost too strong? Ya not anymore at this location. I have had 4 coffees in a row that... were so weak that I literally could not taste coffee. It was basically hot water. Seems like a bad business model to me. Iget a $2 coffee and $15-$20 worth of food. Now I will get nothing because the coffee is worthless. Pretty dumb management I'dsay. Read more
The staff was very nice and caring. They took a little long preparing our food and made up for it a little extra food. Very very... good service Read more
The staff was very nice and caring. They took a little long preparing our food and made up for it a little extra food. Very very... good service Read more
Super fast drive through. Very nice staff and the food was so good. I love the onion rings. Can you please put the mushroom... mozza burger on the menu forever!!! Read more
Super fast drive through. Very nice staff and the food was so good. I love the onion rings. Can you please put the mushroom... mozza burger on the menu forever!!! Read more
Lovely staff, Never have had a bad experience. Service is a little slower, but one of the girls explained new staffing... occurring and most of the staff being trainees, so it just takes a little longer. I'm totally okay with waiting a bit longerthen usual with the understanding that these are new jobs for people. Whilst I understand it's inconvenient for people (Clearydepicted by people's reviews), I've never had an employee be rude to me if I'm asking of something within their ability. I'veeven seen them bring customers items they have asked for even though they are clearly at the stand, and there is no complaints,just smiles!!! Read more
Lovely staff, Never have had a bad experience. Service is a little slower, but one of the girls explained new staffing... occurring and most of the staff being trainees, so it just takes a little longer. I'm totally okay with waiting a bit longerthen usual with the understanding that these are new jobs for people. Whilst I understand it's inconvenient for people (Clearydepicted by people's reviews), I've never had an employee be rude to me if I'm asking of something within their ability. I'veeven seen them bring customers items they have asked for even though they are clearly at the stand, and there is no complaints,just smiles!!! Read more
This is the worst a&w we've ever been to! From the speed of service to the cocky staff to "park(ing) around the corner" and wait... for a single burger. We went yesterday (Oct 1,2022)and were asked to pull around the corner for a "fresh burger" we waited 9minand watched 4 other vehicles (all that were in the drivethru) wait for their order. One vehicle got a drink, that's all theywaited for! When my spouse went in for the burger, after 9min, it was sitting on the back counter and when we opened the burger,it was slipped together and the cheese was fully melted (not fresh/just made). Another time my spouse went he asked why it wastaking so long for his burger, the worker said "I feel we should get a cookie or something" for being so slow! Wtaf. Read more
This is the worst a&w we've ever been to! From the speed of service to the cocky staff to "park(ing) around the corner" and wait... for a single burger. We went yesterday (Oct 1,2022)and were asked to pull around the corner for a "fresh burger" we waited 9minand watched 4 other vehicles (all that were in the drivethru) wait for their order. One vehicle got a drink, that's all theywaited for! When my spouse went in for the burger, after 9min, it was sitting on the back counter and when we opened the burger,it was slipped together and the cheese was fully melted (not fresh/just made). Another time my spouse went he asked why it wastaking so long for his burger, the worker said "I feel we should get a cookie or something" for being so slow! Wtaf. Read more
I love A&W but this location has failed to make my order correctly on multiple occasions, multiple times per visit. When asked... to correct the mistakes I?ve been met with arguments and defensive behaviour from both staff and management, when all that isnecessary is a properly made burger. I understand mistakes happen but this arguing and not listening is unacceptable. Read more
I love A&W but this location has failed to make my order correctly on multiple occasions, multiple times per visit. When asked... to correct the mistakes I?ve been met with arguments and defensive behaviour from both staff and management, when all that isnecessary is a properly made burger. I understand mistakes happen but this arguing and not listening is unacceptable. Read more
The eggs sausage and bacon breakfast apparently comes with gross cold sausage patties now instead of sausage links. No... decaffeinated coffee. Every table in the place was not cleaned at all with my table and one other the only ones in the place. Nonapkins. Hallway floor to the washrooms covered in grease and the male washroom had a massive puddle of God knows what andstank like a sewage treatment plant. The owner of this franchise should be completely embarrassed. Do better for God's sake. Read more
The eggs sausage and bacon breakfast apparently comes with gross cold sausage patties now instead of sausage links. No... decaffeinated coffee. Every table in the place was not cleaned at all with my table and one other the only ones in the place. Nonapkins. Hallway floor to the washrooms covered in grease and the male washroom had a massive puddle of God knows what andstank like a sewage treatment plant. The owner of this franchise should be completely embarrassed. Do better for God's sake. Read more
This location is really good. Clean with helpful staff! Had breakfast with friends here, was comfortable, the crowd was nice and... you'll see some friendly faces here from other businesses in town behind the counter! Read more
This location is really good. Clean with helpful staff! Had breakfast with friends here, was comfortable, the crowd was nice and... you'll see some friendly faces here from other businesses in town behind the counter! Read more
You know how coffee at A&W used to be almost too strong? Ya not anymore at this location. I have had 4 coffees in a row that... were so weak that I literally could not taste coffee. It was basically hot water. Seems like a bad business model to me. Iget a $2 coffee and $15-$20 worth of food. Now I will get nothing because the coffee is worthless. Pretty dumb management I'dsay. Read more