Reviews for Swaagat- The Real Taste of India in Sydney, NS

Poor customer service and unprofessional staff behaviour (By the manager). A person of the restaurant (swagath sydney)who worked... the night of November 30th was unfriendly and quite insulting towards the guest. He replied to us that he was the manger when weasked If we could see the manager.A friend who was with me had asked the manager to increase the heater a little as it was coldand the manager replied that they had no heating vents, which was clearly a lie as they had a air conditioning system which wasvisible to everyone. The manager brought unsanitary and unclean plates for us (which had visible stains on it)to eat from and werequested if he could wash it to which the manager replied ?NO?. After that, while we were eating, the manager started to sweepthe floor with a dust sweep very close to us making it unhealthy and difficult for us to eat with the dust in the air.I told himthat I?ve been a resident of Sydney from 2019 and Ive been a longtime customer of swagath and never have I ever complained aboutanything, and I let him know about that so he could see his fault.I let the manger knew it was a bad service and my friend askedhim respectfully why he was sweeping dust next to us (while eating)to which the manager replied ?If you don?t like the service,go and don?t come back? . This proved to me that Swagath, if run by this manager in question, will insult their guests, providethem unhealthy and unsanitary food service and ask them to leave the place. Apart from that, I have no complaints about swagath,its an awesome success story and used to be a great restaurant until yesterday(November 30th). Read more

I ordered veg pulao and paid $17 in the hope that i will get something tasty with veggies in it. But it tastes like i am eating... food of a sick person it has no taste. Also only has peas, onion and 3 very small cubes of paneer. Rice were very sticky.Definitely not a worth for $17 Read more

Was a loyal customer since the opening of the place. Got tiffin service for almost year and a half . Will never go this place... again. Poor customer service and unprofessional staff . Forgot my order twice and called for delivery waited 2 hours anddelivery driver forgot to deliver food. Read more

Excellent food and service ! this was definitiely one of the best Indian restaurant that we visited in Nova Scotia. Small place... but the food was excellent and the service was kind. We ordered the tandoori chicken, some naans, chicken korma and rice and theflavors were so good. Would definitiely love to be back again if we are in the area ! Read more

Worst experience ever! Delivered to me in a very bad condition! When i call them that my curry is all spilled the customer... representative directly in a very harsh way said thats not their fault ! I mean you should indicate the delivery person that ithas a curry inside it and you should handle it carefully! Instead of that argued with me and said that he can't do anything!Awful experience! What would you expect that you have nothing to eat whole day long and you get such persons who dont have thecourtesy to exchange the meal! I am student and along with that one should know that each penny counts! Never recommended Read more

Stopped by here for dinner last night after a long day of travel. The server was amazing and recommended us good vegetarian... options and gave special instructions to chef. The order took sometime since they made it from scratch. Well worth the wait. Weordered kadai paneer, daal tadka, aloo parantha, garlic naan. Everything tasted Delicious and the prices were very reasonabletoo. Just what we needed. Check this place out if you are looking for good Indian food. Read more

I treated my son to his first experience with Indian food here at their Sydney location and neither of us could be happier. I've... always enjoyed Indian cuisine, and my son now absolutely loves it too! We ordered take-out and my son said the car ride homesmelled 'like heaven' lol. He can not wait to try more from their menu. It took a little extra time to prepare but the wait waswell worth the end result. We had the butter chicken, the chicken curry, the naan, and samosa. Staff was super friendly. 100%will be returning. Read more

I?ve ordered Tandoori Chicken from here quite a few times. It was delicious and the staff were great anytime I was in. But my... most recent experience involved biting into very undercooked chicken. Can?t say I?ll be ordering here again. Read more