Reviews for Rosati's Pizza in Sycamore, IL
Delivery man was so wonderful! My Pizza was cold though, I ordered it well done and it wasn?t well done. The green peppers... weren?t cooked enough. The person taking the order was talking to fast that it was hard to get a word in. SLOW DOWN and listento the customer so you don?t miss anything a person is ordering. Read more
Normally my experience with this business is pleasant and the food is good. Unfortunately this last time we ordered from the... dekalb rosatis it was a mess we ordered 2 pizzas and a large order of breadsticks. When we got our food the breadsticks wereleft out of our order. The business refused to give a refund but insisted that they deliver our breadsticks free of charge whichwas cool except I have kids that now had to wait another half our for their breadsticks. When we finally got the breadsticks thelid to the marinara was off and the plastic was melted which left our marinara flung all over the box. Very disappointing seeingthat they are one of the pricier options. Read more
Terrible customer service, they burnt the pizza after telling my co-worker that they were going to make it fresh. and then... delivered it to the wrong location and got the name wrong Read more
Everything was great. We got Pizzas and salads. I can?t say enough about how nice the staff at the Sycamore location is. I had a... very large order that I ordered ahead of time and made changes a few times. They were always polite and helpful. Read more
My margherita pizza was far from one. Just a normal pizza with sliced tomatoes instead of a nice tomato sauce, sliced mozzarella... cheese mix instead of fresh chunks, and very questionable looking spinach. The sauce top in our breadstick box melted andopened, thus, marinara sauce was everywhere. Very disappointed. Delivery driver also put the boxes directed infront of thefront door making it impossible to open to grab the items. Read more
My husband and I are always very satisfied with our pizzas. We ask for pepperoni and jalapeños with extra sauce and that?s... exactly what we get. Thank you guys for always being accurate and for quality! Read more
Thought I would try again. Very disappointed. They said delivery would take an hour to an hour and 15 minutes. After an hour+ I... called ? and they said my pizza was on the way. Thirty minutes later (at 10:00 pm!) I?m STILL waiting for my pizza! I triedcalling the restaurant ? no answer. At this point, I?m STARVING AND EXHAUSTED! Do I go to bed? Do I wait another half hour ? ormore ? HOPING that the delivery guy will show? If he DOES show, will he bring the plates, forks and knives I asked for? Or willI be forced to eat a Chicago deep dish pizza out of the box in my hotel room? I think I?m done giving this restaurant chances.Going to go back to Giordonno?s. Don?t waste your time or money ? bad customer service like this is NOT worth it! +++++ I wasin Sycamore staying at a hotel for business. I got delivery and when I placed the order I SPECIFICALLY asked for plates, forksand knives (they knew they were delivering a Chicago deep dish pizza to a person stuck in a hotel room.) When the delivery cameI asked about the plates and utensils and he said he didn?t have any. What a mess! Pizza was okay but I will order fromGiordanos next time. Read more
Rosatis pizza is the best as far as the taste goes! We always get the BBQ special. However, I was disappointed with the delivery... process. I had specifically said I wanted a no contact delivery and that it be brought to the back door due to my dogs and baby.The delivery guy came to the front door and rang the doorbell! He wouldn?t go away until I answered. What is the point ofcontactless delivery?! Read more