Reviews for Tailgators Sports Bar & Grille in Sussex, WI
My wife stood at the bar for 11 minutes, and was passed by 2 bartenders, several times. Not once was she acknowledged. One... bartender was back and forth on a phone, and the other stood in front of her to pour a pitcher of beer, and still did not evensay hi, or I'll be right with you. What a joke. We decided to spend our money elsewhere and went to the Thirsty Duck (with ourgroup of 4 and our bill of over $100), where we have had awesome service at this point. Remember, money comes in all shapes andsizes. How you treat your customers, reflects on your business. We won't be back. And that's a shame. We just came back toSussex after 10 years away, and this used to be our favorite place. Unfortunately, time changes many things, and your customerservice in a SERVICE INDUSTRY is horrible. If could give 0 stars, I would. Read more
This was my first time back at Tailgators in two years. I didn't like it, it was kinda empty and the blond lady bartending was... more interested in playing bar dice, getting the football pool going & ignoring me than my drink order. If it was busy I'dunderstand but it wasn't. I guess getting the football pool together, bar dice, and taking to everyone except the red headwaiting to place an order is more important than serving customers. When in customer service one should make customers feelwelcome but that's just my opinion. Yep and it took just as long to cash out & get outta there as it did to order & get mydrink. Don't worry I won't be going back... Promise Read more
Good food had an outstanding burger.
Very good - old fashion fish fry. Also, most importantly to me, they had a beer batter PERCH option. Service was attentive, a... plus. Seating was immediate, also a plus, since we had young kids with us. Read more
Great food and drinks.