Reviews for Pizza Factory in Susanville, CA
Pizza was delicious!! the "Star" rating isn't for the pizza at all it goes to the service provided by the staff. Let me clarify... that it goes to one particular person behind register who is forbidden to smile in life. The man behind the counter had theflattest affect and no matter the customers it didn't change. I get we all have our days but come on! I can continue on but it'sabsolutely pointless. Read more
Love their food, but decided not to order due to almost 2 hr wait for delivery. No car or I'd just pick up. Hope they can get... more drivers soon Read more
Ordered 2 orders of bread sticks get home and only have one and I'm not going to drive 25 min into town to fix their mistake... very unprofessional and they stacked the ranch obnoxiously and it fell out in the parking lot so thank you for that I don't knowhow you expect someone to make it out to their car like that lol and p.s. I was in a rush so its not like I can just go back inthere my fault for not ordering sooner Read more
The pizza was pretty good. They don't do the kid's cheese pizza meal anymore so we shared an Alfredo pizza with the whole... family. The wait time is a little long, but I'm sure they're short staffed. Read more
Took awhile to get our pizza but it was well worth the wait! I've never seen so many topping options and who'd of thought... cashews would be so good on pizza?! Read more
Good pizzas and calzones! Only complaints were the calzone being greasy and the pizza cheese was so stringy that it pulled the... ingredients off the slice. Excellent service! Read more
Not only is the building high class, but so is the service! A full salad bar, well stocked and fresh, and a quick crew. My pizza... was done in just 12 minutes! The place was busy but I felt like I was the only customer. Read more
What a delicious pizza!! We were told it would be ready in 35-40 minutes, which was fine. It was ready in 15 minutes. It was a... little pricey for an XL pie with cheese and half olives of $29, but it was delicious! Read more