Reviews for Jack in the Box in Susanville, CA
Last 3 times I've been there they upsale their shakes to a large stating they have no regular size cups. It's how they get you... to spend $$. This Jack is in Susanville CA Read more
This Jack in the Box is awesome, food is always correct and fresh, the employees are all very nice, and the wait times aren't... nearly as long as other locations. Read more
Always get my order wrong in drive through and I have to go in. Several times in a row it happened. But they are always very... nice and working their butts off and speak politely with professionalism. And orders always fresh. I always like the staff.They're facility is nice and clean Read more
I arrived, was the only customer in the store, an employee was at the counter talking to 3 others behind the counter about item... prices, saw me, stopped and went back behind the counter. Then I stood there... And stood.. and stood. 3 employees looking atme, and no one said a word, or made a move for the register. I finally know how it feels to be invisible!! This continued forminutes, and finally someone said something like "oops" and served me. Let's hope it was an off day. Will probably stopelsewhere next time. Read more
This establishment makes great food and the service is always friendly; I've never had a bad experience here. The only drawback... I've noticed is slower wait times, but they've been rather understaffed since the pandemic. I really enjoy everything else aboutthis establishment. As a food delivery driver as well, they keep it nice and tidy inside. Read more
The poor workers NEED more help! They were out of quite a bit of items. The lobby was closed due to a lack of employees. The... drive threw line was long and slow. With all that said, the employees had a very pleasant attitude and that made it all worthit. I will happily wait patiently for my kids food if it comes with such a pleasant smile. Thank you ladies! Read more
Great customer service and clean. The napkin holder was out but a couple of minutes later a girl came out and filled it. They... were wiping all tables down regularly. It was nice how clean this place was and how nice everyone was. My order was wrong butthey fixed it right away. Read more
Drive thru took a while longer then normal jacks out food was a bit colder then I would have liked but we ate it anyway as we... were leaving town Read more