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Reviews for Baskin-Robbins in Surrey, BC

Simu Kaur 1 year ago
1

No doubt the ice cream is the best, but the staff at this location is so racist nd sound so mean. Yesterday 13 November, we... walked in around 9:15, it was 5 of us. First of all two white girls (Staff Members) gave us weird looks, then started looking ateach other and gave sarcastic smile. They were not at all welcoming. I called in before going there the girl said they close at9:30. I have been regular to 152st location, have never been treated like that. My husband said thank u nd they didn?t respondstarted murmuring. The manager should give proper training to staff and if they are ready to great customers happily they shouldnot be working there. We are paying you guys not getting free food atleast serve with smile nd dnt treat brown people like theyare not humn being, Have some respect for every customer because your pay cheque comes from their visits, if no customer wouldcome in then how would you get paid. I hope the staff would be given better training. Stop staring at people, if you dnt wantto serve people please say that or stay home. Even my kid felt so uncomfortable from your weird stares. Read more

Harmeet Bhatia 2 years ago
5

I love baskin Robbin ice cream. The one in Langley has a lot more collection than on Fraser highway

bharath kumar 2 years ago
5

Great place for different ice creams. Gentle staff. We ordered ice cream for my kids birthday. They made it great and kept it... ready on time. Read more

Arthur Cheng 2 years ago
4

Tasted not bad. Instore shopping and online order pickup available. Credit cards accepted. Employees are basically nice and... friendly, but not everyone. Phone never been answered, however will reply few hours late4. Free parking available in theplaza, as well as in front of the store. Overall experience is not bad. Read more

Ali Yildiz 2 years ago
1

Anyone know where you can get a good ice cream cake for Father's Day? They advertise the "grill" ice cream cakes IN THE STORE,... at this location. When we asked if they had them the girl working simply said "No" After many questions (felt like a dentistpulling teeth ????) it seems they don't have 'em now and aren't gonna have them. But up comes the ad. Asked if another store hasthem, she suggested South Surrey might. (They don't) Staff working could not have been less helpful or appear less interested.Was considering buying a pint for ourselves but can't support this place. Read more

Rocky Kahlon 3 years ago
5

A great place if you like Ice cream. Good clean store with good friendly staff. Talk about variety, this store has 25-30... flavours to choose from. Read more

Sheryl Zulueta 3 years ago
5

Due to COVID, there are max 5 customers allowed in store at a time. Staff is friendly and patient. Def important since theres 31... flavours to choose from!Portions are huge, I def appreciated the cone filled up in addition to my scoops. Will defo be back!Wish they had more locations! Read more

David Ng 6 years ago
4

A clean inviting store with plenty of ice cream flavours to appeal to anyone. The staff are friendly and very helpful in helping... the little ones decide which type of treat they might like. There is also a nice display of ice cream cakes for purchase ifthere is need of one for a particular celebration. Read more