Reviews for Sonic Drive-In in Surprise, AZ
Food was disgusting manager Danielle was very rude yes I got upset when I when I told her what was wrong with my food she said... what do you want me to do okay just like that that's not how you talk to a customer so yes I got upset she gave me no solution Ijust spent $30 there and all our food was horrible and cold Read more
I can?t believe they severed this. This is straight up gross!!!!! They should be a shamed for passing off food like this.????
Sonic poolside. Grape nerd slush, ocean water, & a limeade slush. Sweet cold drinks. Friendly carhop.
This sonic is always slow whether is drive thru, at the pull ins or the walk up. The staff are mostly kids but respectful. The... orders aren't always done right. This last time I had to repeat the order 4-5 times the staff stated the manager kept talking tohim so he couldn't hear us or forgot what we said. Read more
This was our go to spot blazing hot onion rings , thick shake. Late night BC. Sat night 6/18/22 shake was spectacular, onion... rings not so much 1/2 bag luke warm no ketchup in the bag sucked ......I'm hoping it was a off night. Read more
I don?t love Sonic but I occasionally like a Sonic Blast. For whatever reason the last 3 times I?ve come here, there?s ice... cream running down the outside of the cup and when I take it from one of the employees, they just stare at me. Who wants stickyice cream in their cup holder? This is an easy issue that needs to be addressed. I?ve mentioned it every time and it stillcontinues to happen. Read more
This place is AWFUL. This is not the 1st time our order is wrong or not prepared correctly yet we gave it another chance and... this is what we get. Called to inform Management of the situation as 80% of our good was burnt and the flavor was old burnt oil.I was told by Don, who claims to be the manager that "there is no way we can burn your bread" I have been to plenty Sonic's toknow this is not the way a chicken club toaster is supposed to look like. I took 1 bite & was disgusted. What a waste of moneyespecially since the store cared more to argue than to listen to my concerns. We definitely WILL NOT be going there again. Iwould give it negative stars if I could. Read more
The service was fast. If I have any complaints it's that I ordered a Route 44 unsweetened iced tea with lemon and the didn't... squeeze the lemon but stuck them on the bottom so that was fun to dig out with a straw but not a huge deal. Read more