Reviews for Dunkin' in Sunrise, FL
Used to be one of my go-to places but service lately is pretty bad. Slow, disorganized, affecting the mood of customers and... employees. Read more
Was an avid customer at this location but because they lack customer service and sometimes being a little Courteous . I?ve... decided to take my money somewhere else. Dunkin? franchise owners should be held to a different standard. And unfortunatelytheir lack of empathy even if it?s to fix a cup of coffee that costs cents You?ve lost a customer that spend $8-$10 a day fivedays a week all because you teach you can?t teach your employees to learn how to deal with customers. Read more
Rude staff with no smile. Eating while working. Long wait, even when I ordered ahead of time. They had not started making my... sandwich when I got to the store, which was 15 minutes after I ordered. Will not come back to this store again. Read more
The coffee was good but this location has always had empathetic employees. Could they smile maybe and stay off of their phones?
I have to be honest with you I have never walked into a Dunkin? Donuts and had a staff be so unfriendly and rude. You can talk... to them and they don?t even answer you. There?s no smile no interaction and they act like they?re doing us a favor by waiting onus. Both of them seem so miserable at their job never said thank you and had an attitude if you ask them for something. It?ssuch a shame because I really like Dunkin? Donuts but wow to walk into a restaurant get a rude attitude for no reason is reallysad. I will never come back here again. Read more
Guy that served my coffee was cleaning the floor and the he served my coffee without washing hands or not even using sanitizer.... It?s disgusting ???? His face is also so sad like he doesn?t want to work there anymore. This could?ve been prevented if theyhave more staff. He probably had no choice but to clean the floor and make drinks at the same time. But next time wash yourhands!! Read more
I ordered a medium hot cappuccino and a medium hot latte, and the girl who made them handed me two totally cold coffees, and... both coffees tasted bad. Read more
the best coffee and donuts around the world!!!always fresh and delicious.