Reviews for Chick-fil-A in Sunrise, FL
Our Door Dash came incorrect. A grilled chicken sandwich came as a spicy grilled sandwich missing tomato and the honey bbq... sauce. Added bacon which I did not want. Our med Mac n cheese came as a small No sauces we ordered came Our southwest saladwas also missing the tortilla strips. I feel like when it?s a take out order No care is given. Read more
Situation was handled poorly at the drive through. Needs to be better directions on where to start the line. I was apparently on... the ?wrong line? even though it was the ONLY line when I got there. Then a new line started and that was ?the right line? sonow it looked like I was trying to skip but I wasn?t. The cars in the new line weren?t trying to let me in thinking I wasskipping. When I finally got to the employee that takes orders ( older gentleman with glasses) he refused to take my order eventhough I tried explaining the situation and told me I had to get out of line to the back?? He said i had two choices get in theback of the line or order at the front??? He saw the whole thing and allowed it to happen yet still refused to take my order. Inever ate here how was this any fault of mine? they took everyone?s order in my line but he chose to not take mine? It tooknothing for that employee to be understanding or at least try to hear me out. Read more
Came to this location but they were out of waffle fries. That made the line cut in half. They upcharged me for mac n cheese but... they had no waffle fries. Smh The fruit cup in my grand daughters wasnt an upcharge at least. Read more
Love chick fil a but lately their customer service has been lacking. Stood there over 20 minutes waiting for my mobile order as... I watch a line of about 5 people order, pay, get their food and leave. Meanwhile there were 7 or so employees in the kitchen,some working, others talking and laughing as customers are there waiting. Not the best experience. Read more
Drive thru line takes forever...not a place to go if you are in a hurry. However, staff is excellently trained and super polite.... If you are socially conscious you will note that these companies cut corners by hiring young people (most still in high school)and keep them part time only. Bottom line...they are focused on their financial bottom line. One further observation...theymonopolize the parking lot and it is a real hassle if you park in the front and dine inside...usually the cars (drive thru) endup blocking you. Read more
Service was slower than I expected but besides that everything was pretty great! I love using my rewards to get free goodies!
Food was ok, but my main complaint is the bathroom and the cleanliness of The restaurant as a whole. It was actually The most... filthiest chic fil a that I have ever seen. They need to stay on top of that at this location. Photos attached Read more
Can never go wrong with the meal. I e down side. Took a bit getting my meal. And also when order a shake after, it took longer... as they forgot about it. But beside that the meal is always good! Read more