Reviews for Burger King in Sunnyvale, TX
Halfway through my burger there?s a greasy hair in there disgusting wear some head nets to the female staff up there
DO NOT GO HERE!! I repeat DO NOT GO HERE. spent 45 minutes in drive thru to get my family's order. I ask for no cheese on the... bacon swiss chicken sandwich and no mayo on the burger. When i get to the window to pay for the food, they read my order back tome to ensure they have it correct. They don't mention the no cheese so I request it again at the window. I kid you not, theperson at the window says "It doesnt come with cheese". I point out that swiss is even in the name and that swiss IS cheese. Hegets it corrected on the order and i pay. I get my food and go home. When i get home we discover that not only did they stillput cheese on the chicken sandwich but there was mayo on the burger as well. Back to the restaurant i go. Tried to go insidethis time as its still two hours until the lobby closes. Lobby doors are locked! Back to the drive thru i go. 20 minutes later iget to the speaker. I tell them that my order was wrong and the response i get is that itll be 30 minutes until their systemscome up. I inform them that im not here to give them any money but that im actually there to have my order fixed. They repeatagain that itll be 30 minutes until they can help me. Great. The line starts moving again. 15 minutes pass and i make it up tothe window. I ask to speak to the manager. The individual that tried to tell me that the bacon and swiss chicken sandwich"doesnt have cheese on it" identifies himself as the manager. I hand him the receipt and explain what the issue was, handed himthe food to check for himself, and still had to explain it to him two more times. As this is happening the person from the carin front of me in the drive thru gets out of her car and walks back to the window and complains that they messed up her sandwichtoo! They remake both orders sandwiches. The lady from the vehicle in front of us gets her sandwich first and checks it. Itswrong again but she can pick off the new problem and is tired of dealing with this location. She walks Read more
Whooper meal was good. Restaurant is very spacious. I wished someone would wipe tables off.
I went to this location shortly after it opened and wasn?t impressed at all. Service was very slow and the food was cold. Also,... they didn?t put a straw in my bag. Since they had been open for only a couple of days I can understand service not being what itshould be. I went back 2 days ago and the service in the drive through is still extremely slow. The kid in the drive throughgave me my drink first then my food. He appeared to be working alone. After I left the drive through I realized he didn?t put astraw in my bag again. It is clear that more training and/or supervision is needed. Read more
Ordered a double cheeseburger. The second patty was probably 50% the size of the first. How is that acceptable?
I'm kind of surprised that burger king is still opening new stores...much less still in business. This one just opened up by my... house so I thought I'd give it a shot. (I was disappointed the last time at ate at BK but thought a new location would have afresh tasting menu ) This new location was not any more impressive... The food was like warm at best. I wasn't really impressedwith the staff either. So I guess I need to go elsewhere in general. Read more
Jeffrey is such an amazing patty flipper and makes some darn good burgers. Love coming. And just wait till you see the boys big... ol customer service skills ! Read more
Very nice and clean new Burger King ???? location in Sunnyvale, TX. However, the service was lacking just like every other... location. As a vegetarian ????, ordered an egg and cheese croissant ????, and of course I sit down with my order just to findout that I was given a sausage and egg croissant. When I went back, there were no apologies from the staff, and it took themanager to come out, and finally fix the order. Also, the Coca-Cola machine was not dispensing Coca-Cola. Read more