Reviews for Pizza Hut in Summerville, SC
If I could give zero stars I would customer service was horrible. Called my order in 20 mins ahead of time when I got there to... pick it up the girl snapped I don?t have your order so I proceeded with I need to order it please I have a team waiting for itand she said ok what did you want again after repeating my order 3 times she rolled her eyes and said it will be 20 mins waited35 mins for food! Read more
I have had 2 orders from this location deliver well beyond the quoted delivery time. After I left a negative review of the the... first order arriving 30 minutes late and cold, I was given a coupon for a ?free? large pizza. Well, minimum order for deliveryis $10.59. So you have to purchase something to have a ?free? pizza delivered. Well, I placed my order at 5:24pm. Quoteddelivery time was 6:45pm. Order was delivered at 7:15 pm. At least this time it was hot. I will not be ordering from Pizza Hutagain. D'Allesandro's Pizza has much better customer service, their ingredients are fresher and they are very quick with theirdeliveries. Read more
Orders for delivery 2 hours ago and a door dasher brought my food. If you can?t deliver with your own people in a reasonable... amount of time then do not offer delivery. The food was made when I ordered but since it was delivered 2 hours later it was coldand chewy. Read more
Ordered a large supreme pan pizza. This Pizza hut has forever lost my business..it was entirely disgusting. The dough spewed... grease when you bit it and wasnt done all the way, there was no pizza sauce on it, it was as bland as old cheese ...nasty and itgot thrown away. Read more
Ordered a pepperoni pizza box easy enough. Got a cheese pizza box. Called and was told by the manager it was her and she would... refund. Never saw it. We all make mistakes character is determined by how you handle it. Read more
Ordered a pizza at 2:50pm with a delivery time of 4:50pm. By 6pm pizza still hadn't arrived. Called and they stated would... remake the order and give $8 off. Pizza arrive at 8pm and they gave me a bill for this pizza. So I had to pay for my pizzatwice. Tried calling them back and there was no answer. Absolutely ridiculous. Read more
Worst pizza I ever had. I understand being short staffed causes problems, but don't sacrifice the quality of your product to... save a buck on labor. The staff was working as hard as they could but obviously didn't have enough help. Read more
We had some issues with online ordering, but when we came in to the store it all got taken care of. I can truly appreciate how... hard the staff was working and at the same time keeping positive attitude and trying their best to resolve our issues Read more