Reviews for Chicken Express in Sulphur Springs, TX
Always enjoy eating here, Our food is hot Good customer service, You don't leave hungry that's for sure.
Would leave 0 if i could, staff was nice enough but food was cold, refried to a crisp and when i asked for new fries they forgot... about me until i got to the window and tried to hand me the next person?s meal. After waiting an additional 11 minutes for freshfood i refunded the entire meal as it was cold. Several people sitting and chatting at POS station while orders were taking along time, Quality has been extremely low in this company. Read more
Oct. 20, 2022 Placed my order at the drive thru and it took 20 minutes to wait on 4 cars. Received my Snack Pak with tenders and... the tenders or tender was 3 inches long, cold and the 2nd one was a non meat chicken tender, crust only. Sweet tea washorrendously sweet. Had to throw it out. Employees or the two girls at the window where uncaring. Worst Chicken express I haveexperienced. I drove out of the way to get chicken express. If I could give a negative rating I would. Don't waste your hardearned money at this location. It's like they stole my money. Read more
I was sad the dining area was closed. But as usual chicken strips and sweet tea was awesome! The young man working the window... was polite as was the young man working with him. Read more
As always, staff is pleasantly consistent. Quick, very polite employees and the food is always exactly how it should be. Hot and... fresh. Locally owned and operated franchised and it shows Read more
This store has bad mgmt there service is so slow it took me 20 mins toget a to go order of a 4 pc dinner in the... inside.Theyclosed the lobby early because someone was leaving early. Ridiculous!!!! Read more
Always a generally pleasurable experience. Chicken, gravy, mashed potatoes, okra, how could you go wrong with that? I don't... particularly care for the weight from the 5:00 hour to the 7:00 hour but it's generally worth it. The people that work there arevery good. We eat there probably three times a month. If the weight wasn't so long we might eat there more. Read more
Make sure to count each piece of chicken to make sure you actually get what you order. Bought a 7 piece and was shorted 3 pieces... of chicken. worst part is there was only one other customer waiting, so they weren't even busy. Had only taken a quick look inthe box to make sure each item type was there didn't think I needed to start counting each strip. Read more