Reviews for Popeyes Louisiana Kitchen in Suisun City, CA
Food in this part of CA sucks... This chain was no exception... The chicken is often not cooked right... It is often cold as... well... Read more
Employees are hard workers . Hot food always and friendly. Clean and quiet atmosphere. Really above average with great... management ????????????? Read more
We were told we would have to wait for the nuggets to be cooked so they pulled us around. We get up front wait about 15 min then... they walk out and tell us it's gonna another wait for the Mac n cheese. We wait about another 30 min. Mond you it's about 102degrees outside. They finally bring it out and we drive home to open our bag and realize we have less than half our order. Icalled multiple times with no answer. We drive down and they absolutely refuse to replace the food. He used the F word to memultiple times about how his cook left early cuz he's puking etc. Well I spent and additional 15 in gas to come back. He thentells me he shut down the grill but will replace it and it'll take 10 min. Goes back in and tells me to wait. Still outsidewaiting. Absolutely ridiculous Read more
High cost for low quality. Nights when our kids have friends over or we don't want to cook but want left overs, Popeyes is one... of the great go to restaurants since you can order a family meal and keep the ordering process simple and fast. 99% of the timewe go through the drive through on our way home from work. This evening we chose Popeyes for dinner and ordered a 16 piecefamily meal. When we got home we found that there was 1 breast, 3 drumsticks, 4 thighs and 8 wings. Half of our chicken "familysized meal" was the little wings. All of the chicken was really dark as if burned and looked "beaten up", missing most of thecrunchy coating like they had been picked through and left under the heat lamps too long. The thigh and drumstick coating thatwas still on the chicken was soggy like they had been sitting on the bottom of the pile for some time, soaking up the grease ofthe piece itself and other pieces of chicken. We paid $76 dollars for this meal? We know prices have gone up everywhere due toinflation. Actually, tonight's meal was approx. $12 more than this same meal was 2 months ago when we paid $64 for it. Even $64was up $20 from what we paid for this exact same meal 3 years ago. What we received this evening does not justify a $76 price.This is ridiculous. Mistakes happen and perhaps this was a mistake but for the cost, employees and managers need to make aneffort to double check everything before it goes out, especially at that price. If this was the bottom of the pile, betransparent with your customers to let them know and give them the option to choose to order something else or wait for the nextbatch to be done. I am so disappointed in Popeyes. Tonight's dinner was not at all worth the cost. I'm pretty certain thatPopeyes just lost our business. Read more
Go here all the time. Easily best quality and customer service of any other location I've been to. Only gotten a wrong or... missing item a few times over the years and they've always made up for it no issues. Great staff that seemingly wants to get theorder right and fresh every time. Read more
First off this place here they don?t talk to you they barely say two words to you went there a little bit earlier today order... some spicy chicken and chicken sandwiches then ordered some fries.. told us to pull around and would walk it out when they wereready.. waited in the parking lot for at least 20 minutes.. got tired of waiting. Went inside my fries were sitting on thecounter waiting.. I was ok and fine with it.. but when I got home looked at the sandwiches they were Smothered with sauce onboth sides.. Couldn?t eat them.. so I took it back.. and this is what I got.. smh.. Read more
3rd time I have had my order messed up in this particular Popeyes. I live about 25 minutes away so bringing my food back is a... big inconvenience. I run a small bistro so I understand mistakes happen but having the same problem this often only meanssomeone is not doing their job. The frustrating part about this situation is that as I was placing my order the shift managerwas replacing someone else's botched up order. Called and explained the situation to shift manager and was told bring it backnow or I can't help you. "I can't come back right now, I live to far away ". Sorry I can't help you. All 13 pieces spicy! Goodif you asked for it that way but not when your stomach can't tolerate it. Read more
Oh my gosh!! This place was fantastic, not a whole lot of people at 2:30pm but I was really surprised at how fast they got my... food. I usually wait 5-10 minutes, not here!! I got my straw for my drink went to wait and then the waitress nodded to me thatit was ready!! Service was a 100, the place was clean, the workers friendly, and the atmosphere was all around welcoming! Iordered the 3 pieces of dessert and found 6 when I got home. Not sure if that was intentional or if they just grabbed a bunchwithout counting, either way the dessert was delicious and the food really good! Will definitely be going back!! ???????? Read more