Reviews for Burger King in Suisun City, CA
2 drive thru lanes. Not crowded. Worker at the window not friendly and they rush you through your order. Food was hot and... burger fresh. Read more
I don't know about you? I feel since the pandemic this particular Burger King cannot seem to get attacked together why are the... Buns stale and disgusting? Read more
7/21/22 @3pm...First off my food was good, fries hot, soda crisp. It was the customer service before and after that sucked! I... was rudely rushed through the order process in the drive thru that ended with "Is that it?" To then wait at a dead stop in theline for 9mins. 1 minute at the window with no acknowledgement. He took my card and then handed me back just my card noreceipt. When I asked for the receipt he asked what? And then proceeded to give me the washed out merchant copy. I was unable todo the survey online since I can't read the receipt. When I got home, I did attempt to call back to get the restaurant numberand a women asked me was I in the drive thru or did I come in? I asked does it matter the restaurant number doesn't change fromone to another. She said it does I argued and she relented and gave me 14218 for the Burger King on Anderson Dr in Suisun CityCA. SMH, this place is off the hook, I will not be returning here for awhile! Read more
They gave me a bunch food I didnt order no whopper in bag the bacon king had no bacon on one and one only had a strip and then... there was a cheeseburger with mustard never ordered that. The nuggets for my kids were rock hard threw them out the sodas werethe only thing correct paid almoat 40 bucks for nothing eddible. Very disapointed in this location. Read more
Ordering through the app is pointless if they dont have the food or the drive through lines are too long. The dine in is closed... and there's no customer service. The cashier ignored me when I asked for help with the refund. I wasted time and gas drivingover. I didn't get any food and I'm not sure if I'll get a refund. Read more
I feel bad for the young folks that work here. Since the pandemic, unfortunately the service has declined. I know it is... franchised and blame the owners and top management. They are consistently out of products, be prepared to alter your order onthe fly. Or I mean, just have back ups for everything. The last four times I shave been here, I have had to change drinksmultiple times, as many options they don't have as it states in the app. I feel bad for the young staff that has to field all ofthis. Owners and tip management, get it fixed please. It used to be so good. Quality and service. Read more
Would have been 5 stars but I never got a receipt. The team was efficient with my order. Friendly staff greeted us and made... suggestions. Food was great temperature.... nice and hot. Ready to eat. Unfortunately, I did not get a receipt with my order.Just the tag with my order. Sooo kudos to this night crew. Even if their boss won?t get the 5star review email in the morning. Read more
Disappointing. All lights on ?open late? sign in the window & google hours reflects open to midnight. I was told that ?She... wasn?t taking any orders?. No explication when I asked what hours there were open or if she would take orders at a later time igot no response. Plain rude. If your closed update web references and turn off lights. Read more