Reviews for Subway in Sugar Land, TX
Very nice staff. Good quality sandwiches that are oh so tasty! A+
There's this lady with glasses employee she went above and beyond for my order, I was shocked by how caring and energetic she... was!! Read more
Ordered a sandwich for pick up and it was missing the meat, the cheese and guac. Tried calling back but the phone is on steady... busy dial. Pretty much paid for a tiny salad in a bun?. Read more
The worst sub ever. orders through subway app are neglected greatly and quality of the sandwich is trash. Big chunks of lettuce... and missing veggies specially when you pay for avacado and you don?t get that is a not pleasing exp. They must know that theyare not there for charity and people pay for the subs! Read more
CAUTION! The workers here do not wear masks I normally try to find a reason to not give one star reviews but the experience here... is consistently poor. One of the worst subways I have been too. Each time is a disappointment and something new. The app doesnot communicate with the store and simply provides a timer for orders without any confirmation that the store has received yourorder and is working on it. The service is always very slow. Expect to spend upwards of 10 minutes here. I also advise againstmobile orders. Read more
The manager is a short chubby woman with a combative temper and lacks any brain cells to resolve problems. I walked in today... and boy it was warm. The temperature had to be 78-80 degrees with zero help with large windows absorbing the sunlight into theestablishment. I asked the first sandwich maker why is it hot and she looked miserable and nodded her head yes, but frightenedto say anything . I told her she shouldn't be forced to work in this condition, and she nodded her head towards Ms. Linebackerbuilt sunshine and man she was already ready to let me hear it. I looked at her and said "it's hot in here and it'sunacceptable," and she said "nobody has not complained in her broken English with a smirk". I said "well look at thevegetables, they look like.my grandmother ". The vegetables were dried and shrunk probably due to all the heat. Read more
So I was in Subway , and I ordered a Meatball Marinara. When I got my food I opened my bag and it was a roach in my food . And... I asked for a refund and the cashier said 'No refunds ' with an attitude. DO NOT GO THERE . Read more
Emily and Natalie gave me the best customer service I received on this side of town today. Hopefully others feel the same way I... would highly recommend you guys stop by and give them a try. Keep up the good work y?all. Read more