Reviews for Starbucks in Sugar Land, TX
I went to this location and the barista, Anum, was extremely unhelpful. She continued to make her pots of coffee and tea while I... was the only customer waiting in line. She didn't even acknowledge me after I said "Hi." Just annoyed. I ended up driving to theBissonnet location. Read more
Slower than slow. Lazy. 2 people in front of me & been waiting for 30 + minutes
Nobody here every time I go..waiting for more than 20min..waiting time and nobody attending it.
It took over 20 minutes to get my drink The girl making them had to apologize and ask again what my order was. Then, no straws.... I was really hoping for a better grand opening. Disappointed Read more
Family of four went in Starbucks at Kroger before noon; waited 10+minutes for the old lady to take our order (We?re the only... customers at that time); she didn?t even bother to tell us whether she needs a moment or just simply ignoring us. We walked outand go to another location at hwy90. Worst Starbucks customer service experience at this location. Read more
I had 20 minutes to spare during lunch and just 6 minutes away from my job so I decided to stop for some coffee. There was only... one person in line so I assumed it was going to be quick . Unfortunately the person that was in line was the baristas friendand they were NON stop talking. She finally came to get our order and had a serious face as if I was disturbing her and afteragain she went back to talking to her friend. We had two drinks and waited 17 minutes for it! Besides coming back late for workboth of the drinks she made weren?t made correctly ! Very bitter! Both drinks were bitter and not sweet like they are supposedto be ( mind you I buy this same drink 3-4 times a month) . Mrs. Louisa was unprofessional... If she can?t multi task and makecoffee while talking to her friend then she should ask her friend to give her a quick minute and attend the customers. Wasted$11 dollars and my time. First and last time going here . Read more
WORST customer experience I have ever had. First time to this location inside Kroger, I ordered my drink. I knew she didn't hear... my order right because i could tell she hates her job and not in a mood to do it well. So i repeated my order nicely to whichshe responded. "you said mocha". I repeated my order nicely and told her it's white mocha which she insisted again twice that ididn't tell her that. I get Starbucks everyday and very rarely ever post reviews but I had to warn people about my experience atthis location because nobody should pay $5 for a small cup of coffee to get this kind of worst customer experience. Read more
I love this place, if you want a good coffee that?s the right place. The barista Annum is too good, she is v friendly and makes... the best coffee. Read more