Reviews for Panera Bread in Sugar Land, TX
Good Food and service too. We arrived at 8:25pm and it seemed they were closed. My husband asked for a bagel but there was... nothing available. We noticed a plastic bag full of bagels sitting on the counter. Someone mentioned they were for donation. Doesn't seem to be a good business practice not to have any available for paying guests. On the other hand, my Turkey Avocadosandwich was delicious. Read more
Let?s get right into it? I don?t know how the health inspector has not been addressed or come in to see the state of this... establishment .. it is 7:12 pm. in Texas.. those dishes have been sitting there for quite some time? the price for cream cheesewhich should come with the bagels is over priced almost $2 for a small cup.. employee even said themselves this place has wentdown.. and that their own perks have been taken away.. the fountain drinks either lack carbon or syrup.. they are not up tocorrect standards.. employees are not running this store no one is. It is trashed out. Very unclean looking. I?ll update laterwhen I get home Read more
Took my dad out eat... When we walked in we were not greeted but could hear the staff chatting in the back, not a biggie since I... had a job in food once long ago. Ordered, got out number placard & glasses. Once we got to the beverage machine... well see thephotos. This was a little after 6pm and 3 were completely empty, 2 were not circulating, a lid was off one, and then thescience experiment with slime was there. The one thing I've always enjoyed about Panera was the drinks... it set the mood forsure. I asked an employee about it and was told they were out. Not your best moment. Sandwiches & soups were decent but notgreat. Read more
I?m so disappointed in the service and quality I experienced here today. The drink was so watered down and tasted slightly... stale. When my order arrived they just tossed the baguette over other food items in the to-go bag. Instead of at least puttingthem in a separate bag for hygiene and presentation. Nope this location has lost my crowd?..very poor representation of a PaneraBread franchise! Read more
I don?t even see why this location is a 3.9. It should be at a 2.0. To start off this location is dirty and the staff looks... confused as what to do. Kitchen staff is slow as a snail. I ordered (To Go) a sesame bagel with bacon egg and cheese and acinnamon roll. Cinnamon roll was dry as a bone and my breakfast sandwich that I was patiently waiting almost 25/30 minutes forwas burnt and hard as a rock. So disappointed. The quality of Panera Bread has gone downhill. It?s definitely not what it usedto be. This location deserves no stars. Einstein Bagels is way better. Read more
Good experience overall. I ordered through the Kiosk given that there was a long line. Food came out pretty quickly. It was... pretty busy today, I had to walk around a bit to find a spot with a plug for my computer. For some reason the wifi wasn'tworking. I ended up needing to use hot-spot from my cell. If you are looking for somewhere to work with good wifi, I wouldn'tcome here. Food was yummy like always. Bathroom was okay, not terrible, not too clean. Parking was pretty packed, but again itseemed like it was a busy morning today. Read more
We have been going to Panera for over a decade throughout the country. Food is always good. This particular location was not... tidy and clean and also it seemed they were short of staff compare to customers on a Saturday. Read more
As a heads up they have 2 ways you can order inside. They have kiosks or you can order with a person. The thing with the kiosks... is oftentimes by afternoon most of them are dead. I would probably put them on the charger after the morning rush so they willbe available by the lunch hour. Pretty good spot location wise. I recommend putting your order in ahead of time during the weekduring lunch time hours, especially if you are on your lunch break. ???? Read more