Reviews for Jack in the Box in Sugar Land, TX
I asked for fresh tacos and the young lady was very polite. My food was hot. Definitely will return to this location because the... Missouri city location is awful Read more
For many years this location was great. The last 3 years it has been nothing but down. Minimum wait at 12-3am is 20mins, that's... just sad. The last few times I've gone it was well over 30mins, with a couple people in line.... the last time I went (8/12around 12am) it was over an hour with 3 people in front of me! No matter how nice they try to be the sheer laziness of theemployees they have now is baffling. It should be unacceptable by any restaurants standards, even Jack in the Box. Stay awayfrom this location at all cost. Update: After giving it some time I attempted to drive through again 9/15 around midnight. Iordered, pulled up behind the two other people there, and waited... after 25 minutes of sitting in the same spot with nomovement i reversed out of your drive through and pulled up front to find the two female employees standing up front talking andlaughing instead of working. My warning to stay away still stands. Read more
Tried to order in drive through and was told to order through the app. Really sad to deal with this. What if i didn't have a... phone or internet. I guess my grandmother would unable be able to order or eat. I will no longer support a business that doesntappreciate my money or business. Read more
Needs zero stars. They gave the vehicle in front of me my order. The person gave it back. Now I got a ripped bag. Had to ask... twice to get a new bag. No apologies. I had another order to pick up. They said tea isn?t available but stood there on theirphone instead of making tea. Super slow. I would never go here again. Read more
I usually drop by a Jack in the Box late at night when most places are closed or closing. The particular location will have a... single person running the entire restaurant themselves. This causes a ridiculous long line, a long wait, and poor foodexperience. Hire more people. Edit: visited three months later. Dude told me he only wanted to cook fried food because it waseasier. What is going on here?! ???? Read more
I'm not one to give bad reviews. The drive-through, I have been waiting for 20mins now, if they didn't want to take my order,... they could of told me. Instead of having me wait there. I was wondering why other car were leaving. I love the food at Jack inThe Box. I am not going back to this place again. People depend on good food and good courtesy. Read more
Customer service was excellent, food was fresh and delicious. The nuggets melt in your mouth and the churros were made in... heaven. Read more
This is the slowest Jack in the box that I've been too. Been here several thinking it's a mistake but waiting 5 to 10 minutes... ìn the drive thru line when there are only me and another car in line is ridiculous. It is insane to spin a total of 15 to 20minutes in a drive thru line. This has been during the day and at night with nobody inside the restaurant taking others! Read more